Dear sir/madam,
Here to inform you about the inconvenience I faced on may 22nd n 25th....It was 21st of may when i just clicked on a link for downloading the game,but then I thought that's not a good idea and just logged of.It took just 2 seconds to log off! and I think thats absolutely insufficient to download a game<cost Rs 99>.The service just deducted Rs 99 from my balance and so I called the customer care and verified about it.They said "You have downloaded the game and so it is deducted".But the next day<i.e. on 22nd> they just stopped my incoming service without my prior permission,and when again I called them,they said that I had made it,but i had not!This was the first case.......The second case was on 25th may's morning.I got a message from the company at 6:37 am that said that You have downloaded a JAVA GAME and again Rs 99 was deducted.But the truth is that,that I was sleeping till 7 am,so how could I download it while sleeping!For en-quiring about it,I again called the customer care where they said the same thing but they stated the time as '6:41:37'.That time I didn't know the sending time of that game-downloading-message and so I didn't argued there,but when I saw the time I called the customer care again,but this time no one received ma call! This way I was cheated!

I want a transparent judgement and compensation for all the inconvenience I've suffered.Or else if I won't get it then mind you this inconveniences will surely lead you to a great loss someday!





Your customer<pathetically cheated!>
Ankit Jain
9571654464.

Dear Ankit ,

This is to inform you that your concern listed 27 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Ankit Jain,

This is to inform that your concern listed on 27 May 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Ankit Jain,

We would like to inform you that your concern listed 27 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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had recharged my phone for Value 249, which says it will be a full talk time.
After I made 1 call for 2-3 mins, I started getting messages every 5 mins, each showing some deductions and erduced balanced, without calling anyone.
I had made n number of calls to all customer care numbers with comlaint number, but use, just got comlaint number and no action.


You folks are bound to doomed..
Useless service: could only be from IBM

Comlaint # 3090585489500
Cell no : 9008772860 (just for another month, after that I'll swtich to better service)

Dear Customer (ViX),

This is to inform you that your concern listed 12 Sep 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Customer (ViX),

We would like to inform you that your concern listed 12 Sep. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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This complaint is regarding my broadband and intrnet connection (tel no 01244267922).Previously I had an IPTV connection for which i gave the request on 1st october 2011 to be disconnected and my services be relocated.I had cleared my previous bills.My new services started on 25th Oct despite your company policy to start services within a week.Now i was sent a bill of 4600 and my services were barred.after speaking to Anshuman at the nodal desk he asked me to pay a sum of 3425 and then there would be no other balance left.aAgain i got the next bill with the amount reflecting as2752.My bill was for 1853(including late fee and dsl usage)Balance is again reflecting.Any calls to customer care are of no use.I was transferred to the billin dept.and Mr.Bhupendra's answer is that he is not concerned whether I pay or not instead of helping me out.Why am i being charged for the late fees always when my problem is not being sorted out.Also the dsl charges are always being added despite request for barring them.I would request you to kindly sort out my extra billing which iam getting since Nov2011.Also the company policy of relocating services within 7 days was not met and cust care says that you have to pay as per company policy whether it is done or not.I hope after this complaint you will sort out my problem as my son works for U.S.and internet not working for25 days has caused a lot of hamper to his workand your company has to Realise this.Kindly sort this ASAP.

Dear Renu,

This is to inform you that your concern listed on 15 March. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Renu,

We would like to inform you that your concern listed 15 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Account has been de-activated by december 2011. Please stop sending e-bills.

Refer communication below. All dues had been cleared by then. Number not in use from September 2011. Please STOP THE HARASSMENT.


-----Original Message-----
From: KUMAR, PRAKRIN
Sent: 06 December 2011 14:19
To: tarun.dhiman@airtel.in
Cc: nodalofficer.har@airtel.in
Subject: Cancellation of AirTel subscription, Ref: Mobile No. 9996622250

Importance: High

To, December 6, 2011

Bharti Airtel Limited,
PANIPAT .

CC: - Gagandeep Bedi,
Nodal Officer,
Bharti Airtel Limited,
85, Durand road,
Amballa Cantt -133001.




Sub: Cancellation of AirTel subscription

Ref: Mobile No. 9996622250
Dear Sir/Madam,

I would like to cancel my AirTel cellular connection (Account No. 1021630533) as I am moving to a different city.
A copy of the latest bill is enclosed for your reference. The last bill has been paid through net banking REF No. 555763, Receipt No. 44249783 for an amount of Rs1640/- (one thousand and forty rupees only).
Please cancel the same and acknowledge the receipt of the outstanding due amount.
The SIMCARD for 9996622250 has been destroyed by me, as instructed.

Kindly do the needful and oblige. Prompt action would appreciated.

Thanking You,

Yours Faithfully,




PRAKRIN KUMAR


E-mail: prakrin@gmail.com


Please Find attached :-
1) Receipt of Last Payment. 2No.s Scanned Copies.
2) ID proof. Scanned copy of PAN CARD
3) Final Bill for 9996622250.

Dear Prakin,

This is to inform you that your concern listed 27 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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Sir/ Madam,

I took Airtel Hyderabad postpaid connection August,2009. My Postpaid connection number was 9000399923. Recently moved to Kolkata due to certain personal problem. Before leaving Hyderabad I have put a request to disconnect my Airtel postpaid number. Now after 4 months they called me and asking for Rs 2700 as a bill. I told them I haven't used the connection after 31st November ,2011( Since I left hyderabad).

Kavita from Airtel Hyderabad ( 09989193136) calling me everyday and harassing me. She doesn't know how to behave with customer. When i question her about last 3 month bill she is asking to pay Rs 1249( Which is December bill).

At the time of taking the connection I paid Rs 500 as a security deposit. They told me that they will adjust the amount at the last bill. When I asked about the security deposit she is denying the fact. This is unacceptable. You are harassing a customer and asking for more money.

Request you to look into this matter urgently.


Abhishek
Contact No - 900-7465-303

Dear Prakin,

We would like to inform you that your concern listed 27 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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