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Vodafone (Gurgaon) not responding to complaints on Porting delay

This is a discussion on Vodafone (Gurgaon) not responding to complaints on Porting delay within the Mobile Services forums, part of the Mobile category; Hi I had submitted the form for porting my number from Airtel postpaid to Vodafone postpaid on 20th June 2011 ...

  1. 08-20-2011, 10:17 PM #1
    floriath
    floriath is offline Junior Member
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    Angry Vodafone (Gurgaon) not responding to complaints on Porting delay

    Hi

    I had submitted the form for porting my number from Airtel postpaid to Vodafone postpaid on 20th June 2011 at the JMD office in Gurgaon. The UPC was AD545536
    I was told that the transfer would take 158 hours. After two weeks when nothing happened I mailed Vodafone at vodafonecare.del@vodafone.com and they told me that my request was under process. After that they simply stopped responding to any of my emails. It's been two months now and I want to know what on earth these people are doing. I want my 250/- back.

    Pushpraj Singh
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  2. 08-22-2011, 10:42 AM #2
    vodafoneindia's Avatar
    vodafoneindia
    vodafoneindia is offline Senior Member
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    Hi Pushpraj,

    Thanks for writing in to us with your concern. We're sorry for any inconvenience caused to you. Please share your number with us here Vodafone India - Complaints - Requests - Enquires We're keen to address the issue at the earliest. You may also contact us on 198 for further assistance.

    Regards,
    Vodafone Customer Care
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