Dear respected sirs,

as i have taken new postpaid tata docomo postpaid mobile connection after very pressured marketing phones from ms. Sasikala of m/s. Rkg marketing, coimbatore on 23rd july. They assured the quality service. But after that no body turn back to me or even i have not received courtesy call from them. And meantime i have been informed above said offices that, i will get the gprs connection from day one after activation. I have sent so many request sms, even they can check from my outgoing sms list. After so many calls to customer center there was no response till date. Yesterday (02-08-2009) after long argument with above said office mr. K. Guruvayurappan came to my place and he failed to send a gprs service request sms, which i have sent even so many times already. I have already using 3 other connections for more than 5 years which, i have sent cancellation letter after above said office assured the service. Today on 03-08-2009, morning i tried to make 1 urget call then i have received the anouncement of temporary disconnection and asked me to contact customer support. When i contacted them they confirmed with negative report on address verification. What i have given proof is my own house address which i am living there for the last 7 years and mean while i have given my pan-card proof and my voter id card. And i am running one company m/s. M.s infotech as registerd address i have given my visiting card also. Website itself describes my address and land line nos too. And even my colony watchman will answer for my name or my villa number if anybody made enquiry. Even though i have received one sms today 04-08-2009, 02-14pm regarding negative report on my address. As though i have provided my address landmark too. Even they call to me on my alternative number. But they did not. In this i have lost so many business and mental torture. If they asked me for some other proof for address i have ration card.

Please get me the appropriate Compansation and guarantee that any other customer shouldn't effected like this.

Yours faithfully

m. J. Sathish rao.
09366155515