Incoming call not received on my AIRTEL Number

**bainsms** · 08-19-2011, 04:38 PM

I am using Airtel No. 9872622612 since 2004,I had a problem of not receiving calls on my number since 3^rd August 2011. When someone calls me a message “ the incoming call facility to this number is currently not available, please call 121 for assistance “ appears. I called customer care on 4^th August regarding this they told me to call after 24 Hrs because their systems are slow.

On next when I asked to customer executive, he said that you have to wait untill 12^th August, 2011 working days. But I did not receive any single call from AIRTEL
till now. On 13^th August when I again called customer care, they are saying that you will get call shortly and you have to wait till 23^rd August I am still waiting a call from Airtel to solve my problem.

Please let me know that if there is some problem with AIRTEL system why should the person suffer? Please provide me compensation for :

1. Non receiving calls on my airtel number
2. The stress and inconvenience i had to go through without any fault of mine.
3. The time i had to spend on querying from Airtel helpline for the same.
4. The persons calling me thinks that I am a defaulter of not paying bills in time so my incoming service is barred.

MANDEEP SINGH, Alt No. 9501102612

**Airtel_Presence** · 08-21-2011, 08:18 AM

Dear Mandeep,

This is to inform you that your concern listed 19 August 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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**Airtel_Presence** · 08-23-2011, 11:27 PM

Dear Mandeep,

This is to inform that your concern listed on 19 Aug. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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**Airtel_Presence** · 08-25-2011, 03:21 AM

Dear Mandeep,

We would like to inform you that your concern listed 19 Aug. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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**sachinbarse** · 10-25-2011, 05:30 PM

Hi,

From last month i am frequently getting problems of incoming calls. I am not receiving any incoming calls from last few days and sometimes it suddenly starts working.

But from 25th Oct 2011 it stopped all incoming call and have not received any call on my airtel number.

I am using nokia 5230 mobile handset, I don't think it's problem with mobile as i tried using sim card on other mobile and found same problem.

Regards,
Sachin B

Unregistered · 10-27-2011, 04:05 PM

I am not receiving any incoming calls on my Airtel number since 25/10/2011 afternoon. When I called customer care, they said they will resolve it by 11 Nov 2011. Airtel customer service is really bad. They should resolve any complaints like this within 24 hours. Keeping a customer without incoming calls for 15 days is simply not acceptable. I am going to switch to another service provider.

**Airtel_Presence** · 10-28-2011, 08:33 AM

Dear Customer,

This is to inform you that your concern listed on 27 Oct 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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**Airtel_Presence** · 10-31-2011, 12:11 PM

Dear Sachin B ,

This is to inform you that your concern listed on 25 Oct. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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**Airtel_Presence** · 11-02-2011, 01:54 PM

Dear Sachin B ,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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**Airtel_Presence** · 11-21-2011, 03:44 PM

Dear Customer,

Issue related to incoming calls

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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**rakeshaggarwal** · 01-06-2012, 05:07 PM

This is a discussion on Incoming call not received on my AIRTEL Number within the Mobile Services forums, part of the Mobile category; I am using [COLOR=#009900 !important]Airtel[/COLOR]No. 9910978774 since 2010,I had a problem of not receiving calls on my numb since 3 days and i had registered complaint against that to airtel customer care but till now i am facing the same problem.Kindly requested you to help me out with this issue ASAP.

**Airtel_Presence** · 01-10-2012, 12:22 AM

Dear Rakesh Aggarwal,

This is to inform you that your concern listed on 06 Jan. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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**Airtel_Presence** · 01-15-2012, 01:56 AM

Dear Rakesh Aggarwal,

This is to inform you that your concern listed 06 Jan. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at airtel: About bharti airtel: Feedback .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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**Airtel_Presence** · 01-18-2012, 12:25 AM

Dear Rakesh Aggarwal,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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**SrinivasMurali** · 03-11-2012, 06:59 AM

Hello,

I am from Hyderabad, I am using Airtel from past 5 years...Last 2 months onwards all of my friends are telling whenever they r trying to make a call they are getting call waiting sound, even I am not in another call. I am wondering it is the tower problem or phone problem, because most the time i used to listen songs in my phone through headset. Not only mine number few of my friends are also facing the same problem. Can you please assist me regarding this one.

Thanks,
Srinivas

Incoming call not received on my AIRTEL Number

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Incoming call not received on my AIRTEL Number

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