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This is a discussion on aircel within the Mobile Services forums, part of the Mobile category; I am hugely disappointed with you problem resolution service and I am going for a consumer court and police complaint ...

  1. #1
    Ujjaini Mukherjee Guest

    Default aircel

    I am hugely disappointed with you problem resolution service and I am going
    for a consumer court and police complaint (cc-ed with this mail) for
    fradular activities if u do not resolve my issue ASAP.
    I have rechaged with 31 rs rate cutter 7 days back for getting my calls
    @7.50 as opposed to 9.15 normal.
    My calls are chargedwith the same amount still i.e., rs 9.19.And it's been
    told that i've to wait for 3 days to get my issue resolved.THe rate cutter
    is for 30 days, these days are practically wasted like this.
    I have 81 rs refund also.I have raised 3 dockets against it.Issue is still
    pending.Last docket number is p004791446.

    Ujjaini Mukherjee
    98046 43073

  2. #2
    Jeeva Rekha is offline Junior Member
    Join Date
    Oct 2009
    Posts
    1

    Default Aircel billing and services

    I 'm from south chennai residing near madipakkam. My moblile num 9841879100. i'm facing problem with aircel billing frequently, Aircel charged me rs 800 for download charge when my gprs connection is not activated and bill shows download time as 00:00:00 seconds. Reversal of rs.693 was made on October for the august month bill and i was not even given 1 month notice to pay my bill. Aircel deactivated my number it was saying "number not in use"


    This is not the first time i'm facing the problem with aircel. Few months before I did activate itemized billings for both my numbers. I didn't receive the bills past six months though i was making 50 rs as charge pertaining to itemized bills i didn't get the bills. Bill amount was increasing month on month.I literally fought with aircel people to reverse 1000. Billing process is not transparent in Aircel

    My stress level is increasing due to arguments with the aircel team. Its like mental torture Customer team members in Aircel answer arrogantly. I would like to name Asis from the customer team center (as Floor supervisor from Chennai). Irresponsible answer to the customer.

    Hope the team will raise this issue up to the concerning department and take necessary action

    Regards
    Jeeva
    9841879100

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