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Spice Customer care

This is a discussion on Spice Customer care within the Mobile Services forums, part of the Mobile category; Dear Sir, I would like to inform you that I have purchased a SPICE MOBILE MODEL M-5700 vide bill No.2969 ...

  1. #76
    PAWAN KUMAR RAJPUT Guest

    Thumbs up Loose & negative working of Service center

    Dear Sir,

    I would like to inform you that I have purchased a SPICE MOBILE MODEL M-5700 vide bill No.2969 dt 30.8.2011 from
    Spice Retail Ltd.Govind Nagar Kanpur. Sir after three months my mobile is out of touch working and not being charged
    rightly. I have given the same at your service centre i.e. Spice Care, Canal Patti, Kanpur. vide reference No.24100651BB0432
    on 18.11.2011.

    After checking the same personnel of service centre is informing me that my mobile will be r ectified after a month period. I fail
    to understand that how this long time is possible being a compnay. I am very much affraid to see this. You are requested
    to please instruct your dealer to see in the matter and arrange to rectify my mobile immediately to avoid hampering my work.


    Being a reknown company how you can adopt such practice and how you can serve such a response to your customer. This is very
    shameful to you. During the time of purchasing, you always makes lots of commitments but you can not wash your hand during
    the time of services to be provided to customer.

    Please see in the matter and take immediate steps, seeing my problem. How much time you will take clearly let me know to
    avoid further problems.

    I hope that the matter is clear to you.

    My mobile is under warranty presently. See in the matter and do the needful under intimation to us on my this mail id on TOP PRIORITY.


    Thanks

    ISHWAR DAYAL RAJPUT
    C-12, CANAL PATTI,
    BEHIND 443, C BLOCK
    PANKI
    KANPUR
    CELL: 9889235905

    Quick Reply
    To: listen@tatadocomo.com

  2. #77
    manoj.m Guest

    Question M5700 touch screen not responding

    dear sir,
    this is to inform you that my m5700 touchscreen was not working.phone was given at service centre at jabalput IT SOLUTION on 19.11.2011 but till today i have not recd my set back.
    Please do the needfull urgently
    THANKS.
    MANOJ

  3. #78
    P. LATHA UPADHYA Guest

    Default The mobile not charging

    I bought spice m 6700 through flipkart.com the mobile not charging please suggest me what to do with this

  4. #79
    RAPHILE is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default spice mi-350 n complaint

    this is a humbe request to spice custumer care
    i hv been using yours mi-350 n for last one week
    and its is giving me lot of trouble nowadays...
    as its getting hanging there and now,system application are tooo slow...and its hangs up on restarting
    and i have not downloaded any of the applications from the android market jst using the pre loaded applications
    still its nor responding to any of the applications
    so
    plaese take some action
    thks and regards
    Devashish gandhi

  5. #80
    nirjangupta is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default complaint of mobile phone M-4242

    Dear sir

    i have purchase mobile on 4-sept-2011 but i face the problem from the very first day.it will automatically off after ten minute frequently.i went to your costmer care & they repaired it & they gave sr .no 07100870c20383 by sms but after some time i face the same problem. I went again your costmer care but i will not get the solution.
    So i kindly request you to take some necessary other wise i have to take a legal action.



    From : Deepak kapoor
    #03 bawa colony work shop road

    near iti yamuna nagar(haryana)

    mob :+919996197573

  6. #81
    phaneendrakumar is offline Junior Member
    Join Date
    Mar 2012
    Posts
    2

    Default worest responce from spice mobile serviceing cente

    Quote Originally Posted by vignesg View Post
    hello sir i want spice s9 bannel .................................................. .................................................. ...............................
    Good evening Sir/Madam

    I A.P.Phaneendrakumar resided at vizianagaram, Andhrapradesh. i bought spice mobile D6666 At deharadun (UK) on 16/2/2012. i don't know, on what reason, that phone unable to recognize Sims networks. then i took that mobile to authorized spice service center vizianagaram on 23/2/2012. He told me that there is a problem in mobile main board hence it can be sent to Bangalore service center for repairing and recitative to back to you it will take nearly 15 day. He registered complaint on 29/02/2012 and my job sheet No.70. after 15 days i consulted so many times to that servicing center in vizianagarm. He used to say that mobile will reaches tomorrow, day after tomorrow again and again. same massage he is convening from that date to till to today(29/3/ 2012). i made so many calls to mr. Naveen, who is working in Bangalore servicing center, he is also saying that your mobile some where missed. i feel very much of inconvenience and i suffered a lot due to this issue. Nobody is not giving proper response to me. hence I want to go consumer court on spice mobile company for seeking compensation more than one lakh .i can wait on more week Before going of that i am putting compliant to you . The phone calls list and massages are avoidance to me.Nobody not giving any response. why should i keep calm. Hence i request to respond immediately and try to arrange my mobile to hand over as early as possible.

    Thanking you sir/madam

    yours Faithfully
    AP Phaneendrakumar
    Asst.Professor


  7. #82
    Unregistered Guest

    Default spice QT-60...charger not working

    i had a spice qt-60 mobile which is bought in 12 september 2011..........but from 4 weeks its charger not working..but by usb mobile is charged. but from charger it is not!.i dont know where the problem occurs..plz solve my problem......

    my id.---- jasmineperveen@yahoo.in

  8. #83
    Krushna Desai Guest

    Default Applied for Mobile Charger

    Dear Sir,

    MY spice mobile Model No M9000, I am facing problem of my charger.I have oder for charger but still I have not yet got. Headset is completely switched off. I am really fed up from this mobile . No response from Customer service in parvati payta pune, So I kindly request you to take some necessary action other wise I have to take a legal action

    Thanking you Sir/Madam,

    Yours Faithfully,
    Krushna Desai

  9. #84
    mrunushah Guest

    Default Spice popcorn mobile M9000 gets switched off.

    Dear Sir,

    I purchased Spice M9000 mobile on 18th May 2011. Hardly I used that mobile for 3-4 months. After that I am facing many problems.
    1. Previously I was not able to hear the other persons voice. I had given mob to customer service. & other problem started.
    2. Sometimes it says Bad charger.
    3. It gets switched off automatically, when I speak with anyone or when I try to charge that.

    Whenever I am giving mobile to Customer service it generates some new problem.

    Please look into the matter seriously,as we are having trust on Spice company. But if the company's service is not good then no one will go for Spice company.

    Please do the needful.

    Email Id- mrunushah@gmail.com

    Regards,
    Mrunmayi

  10. #85
    Unregistered Guest

    Default QT-95 invice no. TRNPL/DLI/2011-2012/595578

    Dear Sirs,
    The subject mobile cannot be switched on,it probably has a defective battery,as initially it required frequent charging though it was showing OK. After talking to your
    service centre at Joppling road Lucknow,I had sent the mobile through messenger,who returned the mobile asking the messenger to recharge,I have talked to them again.
    Pl. advise them to replace the defective battery /set,for about a month!s time now I am not able to use this mobile.
    I FEEL THAT THE SET SUPPLIED IS OLD OF MANUFACTURING YEAR 2010 AND THE BATTERY IS ENTIRELY USEDUP OR THE ENTIRE UNIT IS USEDUP.
    The details of the purchase are below:-
    1. inoice date 17.03.2012
    2. IMEI 910550100077703
    3. IMEI 910550100128407
    MY NAME & ADDRESS
    JAGENDRA KUMAR SANGAL
    13/22 INDIRANAGAR,UP,226016
    MOBILE: 9335903559

  11. #86
    Unregistered Guest

    Angry negligence in repair

    I think Spice mobile company is not good.the mobile are also not durable and the behavior of the company after purchasing is also not satisfactory.So spice is not a better option.

  12. #87
    Unregistered Guest

    Default Mobile complaint

    dear sir,
    i have spice mobile in guarnty i replace it's screen.nut after 14 days it will spoile again.

    regards
    anil hooda
    8607100870

  13. #88
    Unregistered Guest

    Default Facing problem Spice Popkorn M9000

    Dear Sir,

    MY spice mobile Model No M9000, I am facing problem for attending incoming call. I given this mobile in Spice Customer Care in three times but problem is still continue and they are not listening me. I request you to take necessary action in this regard.

    Warm regards,

    Zeeshan Ahmedi
    9953478538

  14. #89
    SATVEER SINGH Guest

    Post Hand set lock

    Dear sir my spice phone hadset is lost please lock the hand set
    my phone hand set modal q60,imei no.910060502761987,910060503009972

  15. #90
    SATVEER SINGH Guest

    Thumbs up Hand set lock

    DEAR SIR MY SPICE PHONE HADSET IS LOST PLEASE LOCK THE HAND SET
    MY PHONE HAND SET MODAL Q60,IMEI NO.910060502761987,910060503009972
    EMAIL=satveer_nirban@yahoo.com.in

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