Originally Posted by ankitkidd05

Let me explain the issue to you guys in detail...

Vodafone is giving out Samsung Galaxy S2 with offer to provide Free 3G for 6 months.



Now, I was enjoying this "Free" usage for the month of July. Suddenly I get a message from Vodafone saying that my un-billed usage is around 8k Rs which is beyond my credit limit of 1200 Rs and I need to pay that in order to avoid restriction of services.

This is ridiculous! After paying for a 30k phone with Vodafone and being a
loyal postpaid customer I am facing this!

The customer care guys say that though you have a valid offer, your usage will come out to be free only when your Bill is generated.

So, I should be paying for something that should be free for me!!! This is unacceptable! My outgoing is cut now!

Hi Ankit,

Sorry for any inconvenience caused. Please share your number with us here Vodafone India - Complaints - Requests - Enquires We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care

resrected sir\ mad'am,

My vodafone sim card was rejected in the middle of a conversation and when i went to vodafone store regurding the proble the asked me to get the sim re-issued .
I did what they said .
After that they told me to wait for 3 hours and in the mean time thay assured me that my number will b activated .but it has been two days and i have been visiting their store but no one seems intrested in helping me.
Its a postpaid number and please help me ,i dont want to pay the bill for the time period my number in not functional.
I had also called their customer care centre but it also was of no use.
And also help me teach them some mannars so that they may respest their customers.
My phone number (for which i want to register this complaint) is 09991111830.
And my contact number is 08930970973.

Thankyou,

Kulwant Rathee
(08930970973)

Resrected sir\ mad'am,

My vodafone sim card was rejected in the middle of a conversation and when i went to vodafone store regurding the proble the asked me to get the sim re-issued .
I did what they said .
After that they told me to wait for 3 hours and in the mean time thay assured me that my number will b activated .but it has been two days and i have been visiting their store but no one seems intrested in helping me.
Its a postpaid number and please help me ,i dont want to pay the bill for the time period my number in not functional.
I had also called their customer care centre but it also was of no use.
And also help me teach them some mannars so that they may respest their customers.
My phone number (for which i want to register this complaint) is 09991111830.
And my contact number is 08930970973.

Thankyou,

Kulwant Rathee
(08930970973)

Hello Kulwant,

We're sorry for any inconvenience caused. Please be assured that we're looking into the matter and will get back to you as soon as we can. Kindly email us at vodafonecare.har@vodafone.com for any further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Haryana