Vodafone harassing with MNP(Mobile Number Portability)
This is a discussion on Vodafone harassing with MNP(Mobile Number Portability) within the Mobile Services forums, part of the Mobile category; Hi, I am Santhosh from hyd. I'm using Vodafone service & now wanted to use Airtel. So, I messaged "PORT ...
- 07-18-2011, 05:23 PM #1
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Vodafone harassing with MNP(Mobile Number Portability) Hi,
I am Santhosh from hyd. I'm using Vodafone service & now wanted to use Airtel. So, I messaged "PORT 9985776544" to 1900 for changing my MNP to Airtel. The Vodafone Provider need to send me an unique number withing 24hrs. But It's been 5day's & still waiting for that unique number. Vodafone Customer care called me & asked reason for shifting the service. I explained my problems & also told him to send that uniue number quickly. He told that we will give some exiting offer's to you & requested me not to shift. But, I strictly conveyed message saying that I want to shift my number. Please send me as soon as possible. He told that you will be on hold & we will forward your number to higher technical officials, so that you can clearly say your problems. They even said that some offers like 2sec/paise & full recharge above Rs. will be activated to you withing a day,But till now process hasn't happened. I even called them & asked my status, but still it is in progress. They are harassing me without sending unique number while days are going on. I don't know why Vodafone is not allowing their costumers to shift their service. Please help me regarding this issue. I want to change my number to Airtel as soon as possible.
Thanks,
Santhosh
- 07-21-2011, 03:49 PM #2
Dear Santhosh,
This is to inform you that your concern listed 18 July 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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