Hello,

Kindly post your complaint in detailed manner with your permanent address and a valid email ID, this will help us to understand the exact problem you are facing.

HI


Hello , This is Sourav Wadhwa using cell no 9254180175 with Tataindicom.
I had recharged my number with rs 33 on 21 februry in which i got 1 GB for 10 Days.
In which i used 262 MB on 21.2.2012 and 110 MB on 22.2.2012 and 77 MB on 23.2.2012
which is 449 MB in total. But on 24.2.2012 i recieved a sms that my data pack is deactivated.
BUt i had not called or sms for deactivating that pack.
And after then i recieved a sms that i have charged 757.40 rs for dat which i used on 23.2.2012
And they put my number in 757.40 in negative.
I have called customer care so many times and put complaint regarding this issue.
The latest complaint number is PNO09012017. And they provided me the resolution that i had used this pack on my pc
that why my cell number goes in negative. but their customer care executive provided me the wrong imformation that
this pack is applicable on pc.
And on the other side they are saying i had crossed the 1 GB limit.
BUT I HAD USED ONLY 449 MB IN THREE DAYS.
I want complete refund on my cell number.


SOURAV WADHWA
9254180175

Hi SOURAV,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Hi my name is alom mistry today i lost my phone from my shop some bodies came and taken away to some other place right now my mobile is switched off
based on that no i am running my business so immediately block the sim

thanks & regards,
alok mistry
mob:9177272335

this is to inform that on dated 04/09/2012 at 8:45pm i called cust.Care 121 i told clearly that my number is in roaming kindly tell full talk time recharge he advice recharge for Rupee 201. when i reached 201 Rs 0 balance will received when I call again on same date after 2 hr another customer care person told me it will implemented / activated after 4 hr now but I did't get single paisa I called daily to reimburse my amount they will cut my phone. Kindly help me for the same or advice me whether I go and lodge an case in consumer court.

Thanks & regards

Kashif Tariq
9217933181
Kashiftariq66@gmail.com

To
The Manager
Tata Indicom

Sub: Signal Problem in last 25 days

Sir I KOLA SATYA SUDHAKARA RAO (D.No: 6-451, Sri Harinagar, Old dairy farm, Visakhapatnam – 530040. A.P. INDIA.) As customer of Tata Indicom. Last 25 days I was suffering in signal problem I given compliant so many times but till it was not cleared I had only tata indicom & Tata docomo numbers only other than any network mobile was not there so, last 25 days I did not receiving any incoming call and outgoing call in that area. Other area it was coming. Last 23rd I given compliant that compliant details
(Greetings from Tata Docomo!

Thank you for using our services.

This is with reference to the concern expressed by you over service related issue for the Tata Docomo number 9246927003.

We regret for the inconvenience caused to you.

We would like to inform you that your complaint has been registered for the given number and the reference number for the same is 332464115. This issue would be resolved by 26-OCT-12. We request you to kindly make a note of the reference number for your future correspondence.

For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Docomo phone. We are also accessible from non Tata Docomo phones on 1860-266-5555.

Our TATA DOCOMO Photon customers can get in touch with us on 1800-266-121(Toll free).We shall be glad to be of assistance.

Thanks and Regards,
Team, TATA DOCOMO)

My mobile no is...
9246627003 Post paid
9246427003 Postpaid
9246827003 Postpaid
9246927003 Postpaid

8801027003 Prepaid
8121027003 Prepaid
9298457404 Prepaid
9247905188 Prepaid
9246623551 Prepaid

So, please Solve my problem, as much as possible

Thankyou
KOLA SATYA SUDHAKARA RAO
9246627003

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

The issue was due to signal problem.

Thanks and Regards,
Customer Care
Tata DOCOMO.

This is after visiting Tata Indicom at Silver Satellite twice and not getting a favourable reply. On Nov 1 and Nov 2, I had unsuccessful online recharging of 234.00 thrice on different third party sites. My HDFC Bank account has already been charged but my phone never got recharged. This issue is already almost a month and I am not getting a response from your customer service except that they are filing a report again and again. I need my refund back into my account ASAP or I am taking this matter to a higher level. Inspite of providing my bank statement and all other details, your customer service personnel at Silver Satellite have been useless.

I had purchased a TAT Indicom Pre-Paid number (9210866330) on 13th december 2012 but when after on week the number was snot activated the n i contacted the dealer and then he confirmed that the documents have been rejected as the photo was not clear in the ID Proof. Then i supplied him with new id proof of my father in - law so that the number can be activated in his name but even after a time of about two weeks, neither i have received a tele - verification call nor the number has been activated.
If the number cannot be activated then please confirm so that i can take a new number of any other service provider

Dear Kapil,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Hi sir
That is harish singh my home no is 9258386408.I lives in the nainital (lalkuan) uattranchal. sir I have lose my mobile so kindly check my mobile i am thanks full your ....

Dear Harish,

We request you to visit the nearest Tata Docomo outlet for further assistance.

Thanks and Regards,
Tata Docomo
Customer care.