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AIRTEL prepaid complaint

This is a discussion on AIRTEL prepaid complaint within the Mobile Services forums, part of the Mobile category; I am a new customer of airtel.I have been victimized by bharti airtel ltd. Rs-25/- deducted from my main balance ...

  1. #646
    chinmay saha is offline Junior Member
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    I am a new customer of airtel.I have been victimized by bharti airtel ltd. Rs-25/- deducted from my main balance because of unwanted services activation on my mobile no 9734752618 without any kind of notice to me. when I tried to talk with custom care of airtel, no respond to me from 198 & 121.

  2. #647
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Namaste Mr. Saha,

    This is to inform you that your concern listed 25 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. #648
    Airtel_Presence's Avatar
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    Namaste (9650705650),

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. #649
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Namaste Mr. Joshi,

    We would like to inform you that your concern listed 24 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  5. #650
    Airtel_Presence's Avatar
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    Namaste Mr. Saha,

    We would like to inform you that your concern listed 25 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  6. #651
    manishsingh27 is offline Junior Member
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    Default Balance Deduction

    Hi,
    Manish here from dehradun i was a balance of Rs.120 in the morning on 31st july 12. when i check my balance there was only0.04 paisa remaining i dont know how the whole amount is deducted from my balance it happence before but i didnt complain but this time i need an explanation and remaining balance of mine as deducted of no use.
    Last edited by manishsingh27; 07-31-2012 at 11:19 PM. Reason: not submitting the request

  7. #652
    manishsingh27 is offline Junior Member
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    ]Hi,
    Manish here from dehradun i was a balance of Rs.120 in the morning on 31st july 12. i did not call for more than 10 min over all to all networks. as per my last 5 deduction no huge amount is deducted. i dont know how the whole amount is deducted from my balance it happence before but i didnt complain but this time i need an explanation and remaining balance of mine as deducted of no use.Warm regardsmanish

  8. #653
    Airtel_Presence's Avatar
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    Namaste Manish,

    This is to inform you that your concern listed 31 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  9. #654
    Anupama Dutta Guest

    Default Outgoing & Incoming Recording for the month of June'12

    Please help regarding voice recording particular these no-8017831496 & 9836423466(Outgoing & Incoming) for the month of June'12. I will pay everything for this purpose. It to be need for my life.

  10. #655
    Unregistered Guest

    Lightbulb airtel prepaid sim is off

    a new airtel prepaid canection is off 2 weaks later. then i lost sim paket . and i do not no my number . i call costomer care he said *121*9# show the my number. then do not show number . so plz sim no is 89915100020188712285 and phone number is????????
    so plz show my phone number.

  11. #656
    ananthkannan Guest

    Post Airtel internet not conncted for some areas....(last two week)

    Dear airtel nodel officer...

    sir i am airtel prepaid user (9566529235) last aboue 5 years used for airtel network...
    but now last 2 month i have reach many more problam for in our network,
    I am using C510 sony ericsson mobile, i am also using 2G airtel mobile internet, now i am live in kongalnagar (near to pollachi and udumalaipettai).

    kongalnagar,
    pethappampatti-via,
    udumalpet-642205,
    coimbatore

    In kongalngaram areas only airtel internet was not conncted - but network range was full, displyed for E simple, all airtel useser was reached the same problam in this area only, then i was use to another one model mobile but same problam repeted.., then i am going on nearest area that time internet was connected to automatically so find the problam in kongalnagar airtel controller..... so pls kindly rectified the problam

    already i am many more time contacted to customer care service but no respance....

    Airtel is no1 network in india but customer service and problam rectification was very bad compare to another network.....
    mobile internet was must in our work, all areas airtel network was coverd so i have used it, but now i think convert to another one good network

    Pls kindly rectification my problam or pls refer to another one good network......


    Thank you.............

  12. #657
    chinmay saha is offline Junior Member
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    Thanks airtel team and consumer court team for this solution .... But up to date am not able to talk airtel coustomer care from my airtel number 9734752618.
    Please help me
    Last edited by chinmay saha; 08-11-2012 at 02:04 PM.

  13. #658
    vikvikash is offline Junior Member
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    Default Airtel changed my prepaid default plan without notice

    Airtel has changed my prepaid default plan from 50 paise/minutes to .015/second without giving any notification. I usually use the 225 booster to reduce my call charges to 10 paise/minute. Airtel never notifies me on the expiration of any plan(Booster) I use, so that i can plan accordingly.

  14. #659
    VENKATSADHU is offline Junior Member
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    Dear Sir / Madam, I, Venkateswararao Sadhu using Ideal Cellular with Mobile number: +91 9723551559 for the last 4 years.
    3months back, I have been to USA on company's work. After coming back to India on 14th August, My number is not working & giving the message that, SIM registration failed.
    By consulting with Idea Customer careVadodara - Race course road , they were saying that my number has been allocated to somebody else.
    I dont know: how can you do this as I am having Life time validity & having Rs.500 + balance in my card. If it is the condition (Any problems), you would have given me E-Mail as you are having my E-mail id & Address with you.
    So, Please help me in this regards ASAP. This number is so much important to me as I have registered with all my transactions, friends & Internatinal customers also.
    Regards,
    Venkateswararao Sadhu
    +91 9723551559
    +912652604017

  15. #660
    Airtel_Presence's Avatar
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    Namaste (89915100020188712285 ),

    This is to inform you that your concern listed 02 Aug 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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