Dear Mr. Bajpeyee,

Pls. provide us your complete address, so according to which we can provide you the contact details of Telecom Company's Executive for your area, who is dealing with such kinds of complaints.

Dear Mr. Jahagirdar,

Pls. provide us your complete address, so according to which we can provide you the contact details of Telecom Company's Executive for your area, who is dealing with such kinds of complaints.

Dear Mr. Vijay Kumar,

For your complaint you will have to send a written complaint to the nodal officer of the Company. Wait for the response for at least 10 days because the Nodal officer will have to provide you any solution within 10 working days. Send a written complaint and kindly revert back soon after getting any reply from him. The email address is:
nodalofficer.hp@airtel.in

I have an 9004432890 Airtel Prepaid. In last 48 Hrs VAS service for cricket updates have been activated thrice on my cell without informing me. Also balance for the respective service has been debited from account. when enquired about the same in customer care after each activation,the executive response was very arrogant and i was told that they can only deactivate the sevice but can't do anything about deducted balance. But after each deactivation the service activated again after some time.
I am just fed up all these things but cant do anything. please suggest me any solution on sarangzone@gmail.com

We are having a lifetime connection which has been disconnected by the company without any concern on 26th august (or around). Reason not told.
As we know we have recharged it with more than 200 in last six months.and also it is getting incoming and outgoing from last 90 days. So no reason for disconnection as per airtel policies. However we got an sms to recharge with Rs 61 to avoid disconnection, we did it. We asked airtel why to recharge with Rs 61 when our Rs 200 limit is over. they replied this was a wrong communication from the company, please avoid it. We are having all the records of interaction with airtel. Coz 90 % communication was through emails. Details for Rs 61 recharge are as :- Rs 61 (transID 60932282) dated 20 08 2009 at 9:17 pm by Erecharge in Delhi. alongwith we didn't got any balance. but within a week our connection disconnected...
But that is not enough for disconnection as per airtel policies.
OK if there is any reason. Why didn't they mailed us the reason rather than telling us How a connection deactivates? We know how connection deactivates.
So why don't airtel tell us how our connection deactivated????????
they should Send statement of account for clarification if minimum recharge of Rs 200 not done.
or details of calls if no calls made. atleast they check our account rather than making their own assumptions.
This is 100 % wrong disconnction we know it...
We want this number back under any circumstance.
mine email id jngautam@gmail.com

hello sir
this is parvez khan my no. is (9755664848) 12 oct 2009 ko auto metic mere
no. se fizool ke paise kaat liye gaye aur bina activate kiye hello tune bhi
chalu kar di gai aisa pahle bhi hua hai aur mere mo. me pahle balance tha
jo ab -6rs. par ho gaya hai
aap pls kuch kijiye plzzzzz


parvez khan

dear sir/ma'am,
My name is Aditya Sharma (9890578257). i have been using this number since 2005.The only reason behind using air tel was the call/SMS tariff what i used to get. On 31-10-09 there was fault on by the retailer he recharged my account for 495 which changed my old friends plan to lifetime plan..As, the fault was made by the retailer he requested the customer executives to kindly reverse the tans cation what he made.The account was reverse but only on the currency part and not for the plan. although the customer care executive(CCE) assured to change the plan in 48hrs.But unfortunately AIRTEL was unable to do so..Again i requested a complaint with the CCE to kindly reverse my plan,but bad to the result it was not done..

Later i spoke to the SUPERVISOR on 03-11-09 regarding the same apprehension .He assured me to change my plan to the previous friends within 48hrs (complaint no:2110407022000). Its over 48hrs as in now..and still no results. Today on 05-11-09 when again called up CCE , i am made aware that thats not possible.

The desertions to the complete context is i want a transparent information whether i can change my plan or i have to change my operator. because I was happy with AIRTEL only for the call/sms tariff what they used to provide me.If AIRTEL has no loss in losing an elite customer for nearly 4 yrs and my view on AIRTEL's denigration then kindly ignore this mail and my view in suggesting people to use AIRTEL.
I am tired of calling the CCE again and again .I am also not interested in any other plan apart from my previous plan. looking forward for a brisk and positive action from your end . thank you

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,


Mohsin Khan
Airtel Customer Service Team

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,

Mohsin Khan
Airtel Customer Service Team

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,

Mohsin Khan
Airtel Customer Service Team

Dear Customer,


I would like to inform you that your concern listed on 16 july, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in


Regards,

Rakesh Kumar
Airtel Customer Service Team

Dear Customer,


I would like to inform you that your concern listed on 11h September, 2009 has been checked out but your no. does not exist and you also did not give any another contact no. So plz provide another no.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in


Regards,

Rakesh Kumar
Airtel Customer Service Team

Dear Customer,


I would like to inform you that your concern listed on 20h September, 2009 has been checked out but you did not reply and you also did not give any another contact no. So plz provide another no.
.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in


Regards,

Rakesh Kumar
Airtel Customer Service Team

Dear Customer,


I would like to inform you that your concern listed on 20th October, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in


Regards,

Rakesh Kumar
Airtel Customer Service Team

Dear Customer,



I would like to inform you that your concern listed on 25h September, 2009 has been checked out but your no. does not exist and you also did not give any another contact no. So plz provide another no.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in


Regards,

Rakesh Kumar
Airtel Customer Service Team