OPEN LETTER TO Mr Zillah
KIND ATTN:Mr Zillah(nodal officer)vodafone.com
My mobile no is 9833551552.I am an old customer of vodafone.It therefore suprised and shocked me that my mobile no was disconnected without cause.I paid a large sum for this no as it is an easy no.Also it is regd on all my websites.When i called customer care they told me it was because I had to resubmit my documents.I immediately visited the vodafone center(8 june) and submitted all documents whereby I was informed that it would be reconnected within 4 hrs.
When it was not I waited thinking there must be some sort of delay,finally on 18 june I contacted customer care and spoke to bunty.He checked the details and informed me that it will surely be re connected so I waited 2 hrs I called up again and spoke to monica.She informed me that there were no issues and it would be connected within 2 hrs.When it was not connected by evening I called up again and spoke toS hafiq who informed me that I have to insert a code #33*0000# and it was already activated on thier side.I inserted the code but to no effect.I contacted consumer court who told me to get in touch with nodal officer and the work will be done.Kindly do the needful
I remain,
Francis Rodrigues
Vodafone no:9833551552
Alternative no:9870071102


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