Originally Posted by pradeepparmar5

Sir,I am Pradeep Parmar with mobile no. 7828892778,9691971676 of Reliance GSM.
I am really fed up with your random balance deduction.
You are continuously deducting balance from my number,Why..??

Actually you are continuously deducting balance from my numbers..
First you deducted Rs.1 on 4-May then Rs.10 on 7-May.(not refunded yet..)

This time you have deducted Rs.10(Between 4:00-8:00pm) & Rs.3(In night) again on 20-May for something which i have never activated & Deactivated so many times so far after each deduction from the same no.,
also note that the balance deducted amount of Rs.3(2 Times) from 9691971676 on 12-June & 12-May has also not refunded yet..

Also note that you have made all these deduction within last 15-20 days.

What the hell is going on sir..??
How the balance can be deducted when i am not using any kind of service on any of the no. currently.
I have not made any call, not sent any message & also not used any third party service in last few days,So how the amount can be deducted...??

Will you please answer these questions...!!!

Even your customer care executives on 198 are talking to me in abusive manner. What is this..
Last time when i called on 198 on 18-May-11 one of your CC executive transferred my call to his Tapori friend in place of senior executives.

Please help me,i need my whole money back any how.... which you have charged me so far because you are charging me any random amount continuously after certain period & giving the response like you will not face any problem in the near future.
Till today no one has contacted me regarding this issue even after lodging the same complaint more than 2 times so far..:D

Will you please stop the balance deduction activity or i am suppose to change my operator..??

Glad to hear from you..

Hi,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare