Originally Posted by sudiptabhaskar

Dear Consumer Court Team,Reliance GSM Team, Idea Team

I generated an UPC (ID951567) for changing the mobile operator from Idea to Reliance GSM. Mobile no is 9540176896 (Delhi NCR). Submitted my documents (Voter id, 1 passport Photo) to a local shop in Noida on 17th of May. According to the local shop, they have submitted the documents properly on the next day itself. I have received a call from IDEA also asking for "Why I want to change?", I replied him and also told him to process my request. Still now no communications received from either side (Neither from Reliance nor from Idea). Kindly look into my issue and solve my problem. Thanking you all.

Thanks
Sudipta Bhaskar

Hi Sudipta,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

Dear RCOMcare

Thanks for the prompt reply. Please take this on priority and inform your team to give me a proper resolution.

Thanks
Sudipta Bhaskar

Originally Posted by sudiptabhaskar

Dear Consumer Court Team,Reliance GSM Team, Idea Team

I generated an UPC (ID951567) for changing the mobile operator from Idea to Reliance GSM. Mobile no is 9540176896 (Delhi NCR). Submitted my documents (Voter id, 1 passport Photo) to a local shop in Noida on 17th of May. According to the local shop, they have submitted the documents properly on the next day itself. I have received a call from IDEA also asking for "Why I want to change?", I replied him and also told him to process my request. Still now no communications received from either side (Neither from Reliance nor from Idea). Kindly look into my issue and solve my problem. Thanking you all.

Thanks
Sudipta Bhaskar

Hi Sudipta,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare

Originally Posted by sudiptabhaskar

Dear Consumer Court Team,Reliance GSM Team, Idea Team

I generated an UPC (ID951567) for changing the mobile operator from Idea to Reliance GSM. Mobile no is 9540176896 (Delhi NCR). Submitted my documents (Voter id, 1 passport Photo) to a local shop in Noida on 17th of May. According to the local shop, they have submitted the documents properly on the next day itself. I have received a call from IDEA also asking for "Why I want to change?", I replied him and also told him to process my request. Still now no communications received from either side (Neither from Reliance nor from Idea). Kindly look into my issue and solve my problem. Thanking you all.

Thanks
Sudipta Bhaskar

Dear sir,

We request you to call on the MNP Helpline number 1800-270-0000.

Regards,
Ideacellular