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Airtel - Recharge Complaint

This is a discussion on Airtel - Recharge Complaint within the Mobile Services forums, part of the Mobile category; My airtel number is 8126856059 and I just got an airtel easy recharge of Rs 125 for which I got ...

  1. #1
    Unregistered Guest

    Default Airtel - Recharge Complaint

    My airtel number is 8126856059 and I just got an airtel easy recharge of Rs 125 for which I got a message sent saying that my account has been successfully recharged with Rs 1. Please do the needful to update my balance unless you plan on telling me that entire money was spent on processing and taxes.

    Please get in touch with me.

    Regards,
    Viren

  2. #2
    Airtel_Presence's Avatar
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    Dear Viren,

    This is to inform you that your concern listed 7 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. #3
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    Dear Viren,

    I would like to inform you that your concern listed 07 June 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  4. #4
    ankanmon8959 Guest

    Default online recharge complain

    hi,

    My airtel no is 9748175962 on April 17 2012 at 11:30 i have recharged my mobile no throgh online by airtel website after all procedure and deducting money 200 from my bank account my no still not recharged please help me. I made the recharge procedure 2times with the amount of Rs100.

    Thanks regards
    Ankan Mondal

  5. #5
    Airtel_Presence's Avatar
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    Dear Ankan ,

    This is to inform you that your concern listed 17 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  6. #6
    Apurba Mondal Guest

    Default Recharge not update

    My airtel number is 9163441855 and I just got a Just Rechare of Rs 333.00 for which I got a message sent saying that my account has been successfully recharged but acctually not update. Please do the needful to update my balance as early as possible. Just recharge Order no. ML00003272753 date 27.04.2012 time8:28pm. Account transuction with HDFC -lake town Branch kolkata

    

    Please get in touch with me.

    Regards,
    Apurba Mondal
    

    
    

    
    

    

    


    

  7. #7
    Unregistered Guest

    Default a deception to both the airtel company and people

    helo M/S. AIRTEL,
    im here to complaint on the betrayal done by a recharge shop in koyembedu bus stand at chennai. its named "saravana electronics and cloak room". there, for every recharge of more than r equal to 100rs, an extra 10rs is charged. and for 50 rs or more, an extra charge of 5rs is being charged. i have recharged there many a times and got pissed off. i have asked them if they have got permission for this extra charge collection. the seller got tensed for 2 seconds and nodded yes. this is a serius issue, he is not only cheating people, but also the very much established communication sector. please consider my request and do judicial punishments. this has been going on for many years. i think i may b the first to complain. koyembedu, being the government bus station is helpful for the cheaters. i say even the government has to punish the cheaters there. i have seen two recharge shops at the entrance of the station. the same story goes with the both. one of them is the one i mentioned above..

    im chaithra
    chaithra.djg45@gmail.com, contact me if any further information is required.
    thank you

    chennai.

  8. #8
    Airtel_Presence's Avatar
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    Dear Apurba ,

    This is to inform you that your concern listed 27 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
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  9. #9
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    Dear Apurba Mondal ,

    This is to inform you that your concern listed 27 April 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  10. #10
    Airtel_Presence's Avatar
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    Dear Apurba Mondal ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  11. #11
    Unregistered Guest

    Default Recharge not reflecting

    Hi,

    I have recharged my mobile online for Rs. 50, but my balance was not updated. The Order id :14222941 and operator id:137387327. Mobile no is 8600057620.

    Thanks

  12. #12
    Airtel_Presence's Avatar
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    Dear Customer (8600057620),

    This is to inform you that your concern listed 13 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  13. #13
    Airtel_Presence's Avatar
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    Dear Customer (8600057620),

    We would like to inform you that your concern listed 13 May 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  14. #14
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    Dear Ankan ,

    We would like to inform you that your concern listed 17 April 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  15. #15
    Unregistered Guest

    Default wrong recharge deduction complaint

    dear sir
    my number is 9755458640.it was a airtel number,i have changed it to vodafone few months back.

    I had to recharge by 297 at my mobile from vodafone.By mistake shopkeeper recharged it from his airtel number
    .amount was deducted from his account but i got a sms Recharge not successful on your mobile.Transaction ID 1529040516.Date 15-06-2012 at 5:27 PM.

    so kindly return the amount back and intimate to my mobile number 9755458640 also.so that i can claim my voda recharge again.

    Regards
    Anil Kumar Sharma

    sharmaji.anil2009@gmail.com

 

 

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