Namaste Shuchika,

This is to inform you that your concern listed 26 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste Shuchika,

This is to inform you that your concern listed 26 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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this conplain is with regard to deduction of 300 rupees from my airtel number 9663914551 on 17 th of august.KINDLY LOOK INTO THE MATTER.
SAIF

Namaste Mr.Pandya,

We would like to inform you that your concern listed 01 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Namaste Shuchika,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hello Team,

This is to inform you that today, 28th August 2012 I attempted to recharge my airtel number +91-9960709193 with Rs. 98 as 2G recharge from Airtel's website. However, after entering all the payment details I got a message on my screen saying the transaction was not successful but the amount of Rs. 98 was deducted from my bank account. Please find the attachment for the same. Later I tried to reach Airtel's customer care but I was kept on hold for more than 8 minutes by the operator. This is really unprofessional.

Can this be looked into please?

regards,
Rohit Yeolekar

Dear Team,

Can you assist me with the above complaint please?

regards,
Rohit Yeolekar

recharged airtel mobile online with Rs.34 but got an sms showing that only Rs. 1 has been updated and the rest 29 Rs. was deducted as processing fee.
please look into the matter and resolve it

Namaste Saif,

This is to inform you that your concern listed 18 Aug 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste Mr. Yeolekar,

This is to inform you that your concern listed 28 Aug 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste Mr. Sasikumar,

This is to inform you that your concern listed 30 Aug 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com

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I made an online recharge for Rs.333 for my colleagues mobile no.9894473791 on 29th August 2012 through Airtel website.
The bank account got debited and after returning to Airtel website an error was displayed

"Dear Customer, the transaction for online recharge of your airtel mobile could not be processed. Try online recharge using another bank account or another mode of payment. Please check your bank account before initiating another transaction. transaction id : 885004 recharge amount (Rs.) : 333.00 mobile no. : 9894473791 "

I reported the matter to Airtel Customercare through 198. The executive told he will forward it to his higher authority and before I could ask other details, the call got cut.

I want a solution for this. will the no. be recharged for Rs.333 that was debited from my ICICI bank account or will the amount be refunded to my bank account?

The worst part is that I am still unable to know the status as the customer care executives have answered numerous calls which I did in past 2 days...


pls. take immediate action and let me know the solution which is being taken at the earliest.
pls. ask your customer care executives to attend the calls...

Regards,
Ravi,
Coimbatore
9787570580

Namaste Ravi,

This is to inform you that your concern listed 31 Aug 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste Ravi,

We would like to inform you that your concern listed 31 August 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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