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Reliance customer care executive complaint

This is a discussion on Reliance customer care executive complaint within the Mobile Services forums, part of the Mobile category; I am a reliance GSM subscriber and my no. is 8929940045. Several times 30 Rs from my account have been ...

  1. #181
    PRAZM002 is offline Junior Member
    Join Date
    Dec 2011
    Posts
    3

    Default

    I am a reliance GSM subscriber and my no. is 8929940045. Several times 30 Rs from my account have been deducted. I called the [COLOR=#009900 !important]customer care[/COLOR] many times about this, every time they told me that some services were [COLOR=#009900 !important]activated[/COLOR], that's why 30 Rs were deducted from my account, even though I didn’t [COLOR=#009900 !important]activate[/COLOR] any such services. I asked the customer care to stop the service and they said all is done and this will never happen again but this is [COLOR=#009900 !important]happening[/COLOR] again and again. They deduct [COLOR=#009900 !important]balance[/COLOR]whenever they want without any reason.
    I would also like to tell you that once reliance credited my account by 30 Rs which I had lost because of these services getting activated by it. Now I am [COLOR=#009900 !important]frustrated[/COLOR], kindly do the need full about this.
    Please take necessary action against Reliance Network.


  2. #182
    sandeepy1990 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

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    Hello

    This is Sandeep Yadav My Mobile Number is 9555860373 I Am Not able to connect Custome Care Of any number *333
    ,*222,198 Any services aciivated without any subcription and i m lost my balance .....
    Plz help me and give any sufficent Customer Care number This is not good service..BCOZ this type subcription i already face problem more time without permisson plz help me otherwise i changed service provider ..if u have any solution plz tellme my mail ID............sandeepy1990@yahoo.com..
    Thanks
    Sandeep Yadav

  3. #183
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

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    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  4. #184
    santoshz is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Post 7303819506 my mobile number is not working relian

    7303819506 my mobile number is not working reliance number

  5. #185
    ashish kumar agnihotri Guest

    Default my no. is barred

    sir , i m ashish kumar agnihotri i beg to say that my no. is 9580991315 . Last night my no. stop warking and speak me YOUR NO IS RESUME AND CONTACT TO CUSTOMER CARE pls start my no. its very urgent.. thnax

  6. #186
    Unregistered Guest

    Default

    dear sir,
    i havnt activated any value added services still today on 8/05/12 rs.60 were deducted from my a/c.
    kindly plzz help me regarding this and to return my main balance of 60 if possible.
    my mob no. is 7879343260
    thanking you
    yours faithfully
    reliance customer

  7. #187
    AKHILESH PRATAP SINGH Guest

    Exclamation Activation of mobil no

    reliance mobile from last 15days my
    cell no is 9357657227 but they bar my
    mobile connection without any
    intimation on 08/05/2012
    When we call to customer care they
    told ur connection is suspended due
    to non submission of papers.
    they never pass any MSG nor any call
    for submission of papers.
    Without intimation my connection got
    suspended.Im a business
    class person & due to non availability
    of mobile connection my business
    hamper day by day.
    Intervene the matter because im
    suffering loss in my business on every
    day basis w

  8. #188
    R_COMcare6 is offline Member
    Join Date
    Mar 2012
    Posts
    96

    Default

    Quote Originally Posted by AKHILESH PRATAP SINGH View Post
    reliance mobile from last 15days my
    cell no is 9357657227 but they bar my
    mobile connection without any
    intimation on 08/05/2012
    When we call to customer care they
    told ur connection is suspended due
    to non submission of papers.
    they never pass any MSG nor any call
    for submission of papers.
    Without intimation my connection got
    suspended.Im a business
    class person & due to non availability
    of mobile connection my business
    hamper day by day.
    Intervene the matter because im
    suffering loss in my business on every
    day basis w
    Dear Customer,


    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please share your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.


    Regards,


    RCOMcare

  9. #189
    R_COMcare7 is offline Member
    Join Date
    Mar 2012
    Posts
    87

    Default

    Quote Originally Posted by Unregistered View Post
    dear sir,
    i havnt activated any value added services still today on 8/05/12 rs.60 were deducted from my a/c.
    kindly plzz help me regarding this and to return my main balance of 60 if possible.
    my mob no. is 7879343260
    thanking you
    yours faithfully
    reliance customer
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  10. #190
    Unregistered Guest

    Default ununkwngly cutting of balance and not connecting to reliance coustumer care

    From 1 week reliance is disturbing by cutting my balance and also the costumer care is not answering the call i want to file a strong case on them of harassing the members ............!!!
    they made a caller back without my permission and also deducted RS.50 from my balance..........!!!

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