Sir I am a engg. student studying in G.B.P.E.C Pauri Gharwal I am the daily user of RIM but here i am facing lot of networking problem. Since 1 week there r no network bcoz of which i can't even talk at my home. Except this we even can't make call to customer care as it never connects there. I would like u to say that please take some strict action against this. most of the students are also willing to take RIM connection but because of this problem they are refusing it. this could help both of us so please kindly think of it. Thanking You

Sir I am a engg. student studying in G.B.P.E.C Pauri Gharwal I am the daily user of RIM but here i am facing lot of networking problem. Since 1 week there r no network bcoz of which i can't even talk at my home. Except this we even can't make call to customer care as it never connects there. I would like u to say that please take some strict action against this. most of the students are also willing to take RIM connection but because of this problem they are refusing it. this could help both of us so please kindly think of it. Thanking You (My no. is 9368259959)

I had purchased a CDMA phone Ser No. 102HPYC533178 on14 Oct 2010 from Reliance Infocom outlet at Abu Lane Meerut. Eversince purchase, this set ig giving troubleand sent to LG Repair Centre Meerut. The Mother Board and Battery have been changed and set repaired five times since it's purchase but not working satisfactorily. This set is again with the repair centre since 15 April 2011 and it is still not repaired.
I had requested your Reliance outlet to replace this set and I will pay additional cost but they sent me to LG for this. LG rep says that this set is purchased by Reliance and they have sold it to you so you should ask Reliance Communications to change it.
I wish to request you to kindly instruct your Outlet at Abu Lane Meerut to replace this set with good quality set and I shall pay the difference of cost. I am fed up with this set and donot wish to move to Consumer Court being your Customer since 2000 and have three Reliance Connections.
An early action is requested

dear sir
your company has been deducted my balance with out subscription. i .

Sir,I am Pankaj Kumar with mobile no. 7827218200 of Reliance GSM.
I am really fed up with your random balance deduction.
You are continuously deducting balance from my number,Why..??

Actually you are continuously deducting balance from my numbers..
First you deducted Rs.10 on 27-May,2011.(not refunded yet..)

This time you have deducted Rs.15(8:45am) again on 30-May,2011 for all thing which i have never activated & Deactivated so many times so far after each deduction from the same no.,
also note that the balance deducted amount of Rs.15 from 7827218200 on 31-May,2011 has also not refunded yet..

Also note that you have made all these deduction within last 1-6 days.

What the hell is going on sir..??
How the balance can be deducted when i am not using any kind of service on any of the no. currently.
I have not made any call, not sent any message & also not used any third party service in last few days,So how the amount can be deducted...??

Will you please answer these questions...!!!

Even your customer care executives( name laxmi,vinay etc ) on 198 are talking to me in abusive manner . What is this..
Last time when i called on 198 on 30-May-11 (3.12am) one of your CC executive transferred my call to his Tapori friend in place of senior executives.

Please help me,i need my whole money back any how which you have charged me so far because you are charging me any random amount continuously after certain period & giving the response like you will not face any problem in the near future.
Till today no one has contacted me regarding this issue even after lodging the same complaint 2 times so far..

Will you please stop the balance deduction activity or i am suppose to change my operator..??

Sir,I am Pankaj Kumar with mobile no. 7827218200 of Reliance GSM.
I am really fed up with your random balance deduction.
You are continuously deducting balance from my number,Why..??

Actually you are continuously deducting balance from my numbers..
First you deducted Rs.10 on 27-May,2011.(not refunded yet..)

This time you have deducted Rs.15(8:45am) again on 30-May,2011 for all thing which i have never activated & Deactivated so many times so far after each deduction from the same no.,
also note that the balance deducted amount of Rs.15 from 7827218200 on 31-May,2011 has also not refunded yet..

Also note that you have made all these deduction within last 1-6 days.

What the hell is going on sir..??
How the balance can be deducted when i am not using any kind of service on any of the no. currently.
I have not made any call, not sent any message & also not used any third party service in last few days,So how the amount can be deducted...??

Will you please answer these questions...!!!

Even your customer care executives( name laxmi,vinay etc ) on 198 are talking to me in abusive manner . What is this..
Last time when i called on 198 on 30-May-11 (3.12am) one of your CC executive transferred my call to his Tapori friend in place of senior executives.

Please help me,i need my whole money back any how which you have charged me so far because you are charging me any random amount continuously after certain period & giving the response like you will not face any problem in the near future.
Till today no one has contacted me regarding this issue even after lodging the same complaint 2 times so far..

Will you please stop the balance deduction activity or i am suppose to change my operator..??

Originally Posted by Unregistered

Sir,I am Pankaj Kumar with mobile no. 7827218200 of Reliance GSM.
I am really fed up with your random balance deduction.
You are continuously deducting balance from my number,Why..??

Actually you are continuously deducting balance from my numbers..
First you deducted Rs.10 on 27-May,2011.(not refunded yet..)

This time you have deducted Rs.15(8:45am) again on 30-May,2011 for all thing which i have never activated & Deactivated so many times so far after each deduction from the same no.,
also note that the balance deducted amount of Rs.15 from 7827218200 on 31-May,2011 has also not refunded yet..

Also note that you have made all these deduction within last 1-6 days.

What the hell is going on sir..??
How the balance can be deducted when i am not using any kind of service on any of the no. currently.
I have not made any call, not sent any message & also not used any third party service in last few days,So how the amount can be deducted...??

Will you please answer these questions...!!!

Even your customer care executives( name laxmi,vinay etc ) on 198 are talking to me in abusive manner . What is this..
Last time when i called on 198 on 30-May-11 (3.12am) one of your CC executive transferred my call to his Tapori friend in place of senior executives.

Please help me,i need my whole money back any how which you have charged me so far because you are charging me any random amount continuously after certain period & giving the response like you will not face any problem in the near future.
Till today no one has contacted me regarding this issue even after lodging the same complaint 2 times so far..

Will you please stop the balance deduction activity or i am suppose to change my operator..??

Hi,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare

Originally Posted by Unregistered

Sir,I am Pankaj Kumar with mobile no. 7827218200 of Reliance GSM.
I am really fed up with your random balance deduction.
You are continuously deducting balance from my number,Why..??

Actually you are continuously deducting balance from my numbers..
First you deducted Rs.10 on 27-May,2011.(not refunded yet..)

This time you have deducted Rs.15(8:45am) again on 30-May,2011 for all thing which i have never activated & Deactivated so many times so far after each deduction from the same no.,
also note that the balance deducted amount of Rs.15 from 7827218200 on 31-May,2011 has also not refunded yet..

Also note that you have made all these deduction within last 1-6 days.

What the hell is going on sir..??
How the balance can be deducted when i am not using any kind of service on any of the no. currently.
I have not made any call, not sent any message & also not used any third party service in last few days,So how the amount can be deducted...??

Will you please answer these questions...!!!

Even your customer care executives( name laxmi,vinay etc ) on 198 are talking to me in abusive manner . What is this..
Last time when i called on 198 on 30-May-11 (3.12am) one of your CC executive transferred my call to his Tapori friend in place of senior executives.

Please help me,i need my whole money back any how which you have charged me so far because you are charging me any random amount continuously after certain period & giving the response like you will not face any problem in the near future.
Till today no one has contacted me regarding this issue even after lodging the same complaint 2 times so far..

Will you please stop the balance deduction activity or i am suppose to change my operator..??

Hi Pankaj,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare