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Vodafone is deleberatly not allowing my Mobile no. to port out

This is a discussion on Vodafone is deleberatly not allowing my Mobile no. to port out within the Mobile Services forums, part of the Mobile category; I have called more than 7 times to Vodafone customer care and visited their Vodafone store once. Every time Vodafone ...

  1. #1
    Mandar N. Mrestry
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    Default Vodafone is deleberatly not allowing my Mobile no. to port out



    I have called more than 7 times to Vodafone customer care and visited their Vodafone store once. Every time Vodafone representative tells me that My No. 9820451986 doesn't have any problem and next time if I request for same it will get cleared, but again the same story. Vodafone is fooling me. I want to change the operator to Uninor. So what is the meaning of Mobile Number Portability? I want to submit a letter in Consumer Court against Vodafone Please tell me where to submit a letter. Can I make a police complaint on the said matter?

    Please Help.

    Mandar N. Mrestry

    Email- enterpriseamol@yahoo.co.in

  2. #2
    Senior Member vodafoneindia's Avatar
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    Hi Mandar,

    Thanks for writing in, we sincerely regret the inconvenience caused. Please be assured that we are working on your concern and will get back to you within 48 hours. For any further assistance, email us at vodafonecare.mum@vodafone.com, we'll do our best to help.

    Regards,
    Vodafone Customer Care, Mumbai

  3. #3
    Unregistered
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    Default Vodafone not letting me port out to Airtel

    Dear sir/madam,

    My name is Pratik Gaikwad and my mobile number is +919594990252. I want to port out of Vodafone to Airtel. I have received the porting code 12 days earlier which is due in 3 days more. Yet the Vodafone is not letting me port out. I have already paid my last months bill + extra 100/- so that there wont be any problem regarding outstanding amount.

    kindly assist me in this matter.

  4. #4
    Senior Member Airtel_Presence's Avatar
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    Namaste(9594990252),

    This is to inform you that your concern listed on 14 Dec 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

  5. #5
    Senior Member Airtel_Presence's Avatar
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    Namaste(9594990252),

    Further to our discussion dated 14 Dec. 2012, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

  6. #6
    Senior Member Airtel_Presence's Avatar
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    Namaste(9594990252),

    We would like to inform you that your concern listed 14 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

 

 

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