Originally Posted by Unregistered

I have ported my mobile from airtel to vodafone. it is almost one month over since my mobile number got activated on the vodafone network. I am still not able to send any message using my mobile. Although I can make outgoing calls and have sufficient balance to send message also.
I have reported this issue through different docket numbers listed below in the past 1 month

1) Ref no. 160529610203 dated 1-april-2011
2) Ref no. 160551688821
3)Ref no. 160808310398
4) Ref no. 163159021384
5) Ref no. 164598834959
6) Ref no. 164773417638

Every time I made a complaint same has been closed without the solution. instead of using this as an opportunity to find out technical flaw in the system vodafone executives are just closing the requests.
I have been told differnet solutions but none worked. These solutions (sim refreshed, phone changed, sim replaced, message center checked)
were even tried by vodafone executives of phase 3 mohali punjab SCO as well as sector 19 chandigarh office.
Now I would like to know how to get out of this mess. i can' t even port out because messages are not going.

Hello Sir/Madam, (8427005157)

Thanks for writing in to us with your concern, we're sorry to hear about your difficulty and sincerely regret the inconvenience caused to you. Please be assured that we are looking into the matter and will get back to you by the 7th of May. For any further assistance, kindly email us at vodafonecare.pun@vodafone.com and we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab