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Airtel deducting amount with out reason.

This is a discussion on Airtel deducting amount with out reason. within the Mobile Services forums, part of the Mobile category; dear all, I plan to change my airtel 9663445630 no from Airtel to another network by the use of portability, ...

  1. 04-28-2011, 04:43 PM #1
    Unregistered Guest

    Exclamation Airtel deducting amount with out reason.

    dear all,

    I plan to change my airtel 9663445630 no from Airtel to another network by the use of portability, i sent a port msg, after the 2 days i have activated 34rs GPRS Pack from the airtel, and it was activated, but after some 30min i got a msg like thank for subscribing live cricket and you have been charged for 20rs, after some 30min i got a msg like thank you for downloading game and you have been charged for 30rs, but i didnt downloaded any game or i didnt subscribed to any live cricket. But airtel has charged me 50rs because am changing to another network. So pls help me for this. Manju banglore.
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  2. 04-30-2011, 05:58 PM #2
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    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Manju ,

    This is to inform you that your concern listed 28 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. 05-03-2011, 11:40 PM #3
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    Airtel_Presence
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    Dear Manju ,

    We would like to inform you that your concern listed 28 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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