Originally Posted by Adarsh Choudhary

My name is Adarsh, my mobile no. Is 8100822423 and my network provider is Reliance GSM . I am from kolkata. I am using reliance since many years, but from last 6 months i am facin problem regarding regular balance deduction without any reason. Everytime when i speak to customer care executive they give wrong reasons and many times different executive give differen reason for the same deduction also as they are playing with me and this days whenever a reliance user want to speak to customer care the call automatically gets disconnected in middle and more than 50% time they say system upgradation or technical problem going on call after 2hours, many a time i spoke to nodal officer Dola Bose but nothing happened so plss help me as more than Rs 300 had been deducted of my number in last 6 months and from last 3 days continously deducted 5 or 10rs and speaking to customer care is of no use they are not helping me.
So plss plss help me and soon as possible

Hi Adarsh,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare

Originally Posted by Adarsh Choudhary

My name is Adarsh, my mobile no. Is 8100822423 and my network provider is Reliance GSM . I am from kolkata. I am using reliance since many years, but from last 6 months i am facin problem regarding regular balance deduction without any reason. Everytime when i speak to customer care executive they give wrong reasons and many times different executive give differen reason for the same deduction also as they are playing with me and this days whenever a reliance user want to speak to customer care the call automatically gets disconnected in middle and more than 50% time they say system upgradation or technical problem going on call after 2hours, many a time i spoke to nodal officer Dola Bose but nothing happened so plss help me as more than Rs 300 had been deducted of my number in last 6 months and from last 3 days continously deducted 5 or 10rs and speaking to customer care is of no use they are not helping me.
So plss plss help me and soon as possible

Hi Adarsh,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, you may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare