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Annoying Cricket Alerts from Bharti Airtel AD-54321

This is a discussion on Annoying Cricket Alerts from Bharti Airtel AD-54321 within the Mobile Services forums, part of the Mobile category; I live in Chennai, my mobile number is +91-9840576037. I am consistently receiving unwanted alerts from AD-55563, which I had ...

  1. #106
    amutha.consumer is offline Junior Member
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    Default Request to stop alerts from Airtel AD-55563

    I live in Chennai, my mobile number is +91-9840576037. I am consistently receiving unwanted alerts from AD-55563, which I had never subscribed for. The problem is persistent from last 2 years and is really disappointing. i have already registered my mobile number in DND registry, but still receiving messages.

    This is not something we expect from a brand like 'Airtel'.


    I want the problem to be resolved at the earliest.

  2. #107
    Narendra@@7 is offline Junior Member
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    Hi Myself Narendra my number is 9880325430 , Issue is related to (Angry unsuscribe messages from ad-97890 ).I am getting all unwanted alerts which i never registered . i sent out STOP to 121 no use,i sent out UNSUB to 54321,no use.Why we are getting this alerts and you guys are charging for these messages.

  3. #108
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer (amutha),

    This is to inform you that your concern listed on 18 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  4. #109
    Airtel_Presence's Avatar
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    Dear Narendra ,

    This is to inform you that your concern listed on 19 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  5. #110
    Deepthi Y is offline Junior Member
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    Default annoying AD-97890 messages

    I'm an airtel customer... i have not subscribed to AD-97890 news updates and my balance is being deducted everyday on account of this... i want the subscription to be deactivated ....please do the needful...











    ************************************************** ************************************************** ************************************************** ************************************************** ************************************************** ************************************************** ************************************************** *************[/QUOTE]

  6. #111
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Narendra ,

    We would like to inform you that your concern listed 19 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  7. #112
    Airtel_Presence's Avatar
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    Dear Customer (amutha),

    This is to inform that your concern listed on 18 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  8. #113
    Airtel_Presence's Avatar
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    Dear Customer (9573223374),

    This is to inform you that your concern listed 2 Dec. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at airtel: About bharti airtel: Feedback .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  9. #114
    Airtel_Presence's Avatar
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    Dear Customer (amutha),

    We would like to inform you that your concern listed 18 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  10. #115
    Shubhank is offline Junior Member
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    Airtel has started services of cricket alerts on my mobile and then deducted balance from my prepaid without any confirmation and message.

    When i called up the airtel helpline the person says it is not showing in his system ..suggesting i would have activated it myself .. then after yelling at him .. his only answer was that i can help you to deactivate the service...

    What type of service is this??
    Airtel is big fraud.. I want my money back.

  11. #116
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Shubhank,

    This is to inform you that your concern listed 31 Dec. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at airtel: About bharti airtel: Feedback .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  12. #117
    Airtel_Presence's Avatar
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    Dear Nikhil Naik ,

    We would like to inform you that your concern listed 22 Nov 2011, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  13. #118
    Harsh Vyas is offline Junior Member
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    My name Harsh Vyas. I live in Ahmadabad , my mobile number is +91 9974146621. I am consistently receiving unwanted alerts from AG-55563, which I had never subscribed for. The problem is from last 2 years and is really disappointing with the response i had received from customer service 121. i have already [COLOR=#009900 !important]registered[/COLOR] my mobile number in DND registry, but still receiving messages.

    I want the problem to be resolved at the earliest.

  14. #119
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer (9573223374),

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  15. #120
    geetha47 is offline Junior Member
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    Hello,

    My number is +91 9980217484 which is prepaid and I keep getting the cricket score even though I have not subscribed to that. When I send a SMS for unsubscribing the same it says I have not registered for the service. But I keep getting these alerts now. Kindly stop this alerts to my mobile. It keeps deducting some amount also. Hope someone will help to me sort out this issue ASAP.
    thanks

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