Dear Mitesh ,

This is to inform you that your concern listed 11 March. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Thank You Rakesh Kumar

I will be eagerly waiting for my solution.

Should you need any information regarding my issue please contact me.

Again, Thanks a lot.
Mitesh Patel

Dear Mitesh Patel ,

This is to inform you that your concern listed 11 March 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Originally Posted by Airtel_Presence

Dear Mitesh Patel ,

This is to inform you that your concern listed 11 March 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Hello, Rakesh

I sent you email explaining my situation on airtelpresence@airtel.in with my contact details which includes my full Indian and UK address also my landline and mobile number.

I hope, I will get sorted soon.

Thanks
Mitesh Patel
+447538364515

Hello, Rakesh

I want update on my query. I have had call from airtel department on 18 march telling me that he will be working on my case. He also told me that I will get updated by email or phone but I have not heard anything from them. Can you please help me reactivate my number.

Thank you
Mitesh Patel
+447538364515

Hello Rakesh

I am still waiting for solution. Nobody contacted me yet.

Thanks
Mitesh Patel
+447538364515

Hello,

I had call from airtel officer Manoj today telling me he has chased down my number. I have been told that I need to get replacement sim card to have my blocked number back. He was confused how he is going to give me that sim while I am in the London. He said, he will call me back in few minutes after discussing with his supervisor that if either he can reactivate my old simcard or I have to get new replacement simcard.

I have waited a lot for his call for the whole day but he did not contacted me even though he said, he will contact me..

I am still waiting to get my number back madly.

Thanks a lot.
Mitesh Patel
+447538364515

Hello,

Finally, Manoj phoned me today and I am going to be sorted soon.

Thanks a lot
Mtesh Patel
+447538364515

Hello everyone,

Finally, got sorted and I am so happy.

Special thanks to consumercourt.in and the staff most to Manoj.

Regards
Mitesh Patel
+447538364515

Dear Mitesh Patel ,

I would like to inform you that your concern listed 11 March 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sir,

I am writing you today to complain about my prepaid sim-card which is giving me error "Sim-card registration failed" since April 3rd 2011. When I try to call on the number it says "This number is not reachable".have been using +91-9818199950 for almost 5-6 years. I recently went abroad for a couple of months and when I came back my number had been deactivated.

The number is really important to me as I have registered that number with my national and international business customer,friends,co-workers,educational institutions so I don't want to loose that number in any circumstances.

It is my only contact number and if I can't get this number It will be a great loss. If there is any penalties or any kind of payment have to be paid to start my Sim I am ready to pay that but I need my number back. I hope you will understand my problem.

I even had lifetime validity on my number and Airtel did not bother to inform me by sending me a notice to inform me of deactivation. It is causing me inconvenience and I also feel harassed for the same.

Kindly help me in obtaining my number back. My alternate contact number has been emailed to you on 121@in.airtel.com and airtelpresence@airtel.in.

Hope to receive a positive response.

Thank You

Dear Customer (9818199950 ),

This is to inform you that your concern listed 20th April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Customer (9818199950 ),

We would like to inform you that your concern listed 20 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear mr. Ranga,

The issue has not been resolved and the lady who called me said she will look into having my reactivated. Since, then(April 20th,2011) I haven't heard from you at all.