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Extra Charged customer of Airtel

This is a discussion on Extra Charged customer of Airtel within the Mobile Services forums, part of the Mobile category; Hello Sir, I am Banwari Chhimpa, customer of Airtel. i have Friends SIM. on 24.02.2011 i called to my friend ...

  1. 02-25-2011, 05:11 PM #1
    Banwari Chhimpa
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    Default Extra Charged customer of Airtel



    Hello Sir,

    I am Banwari Chhimpa, customer of Airtel. i have Friends SIM. on 24.02.2011 i called to my friend after 12:00 clock.
    before 1 min i cut the call and again call to my friend and we talked for 40 min. so i should be charged 4 to 5 Rs. but it was deduct 41 Rs. i complain 4-5 times but i didnot get my money back.

    my complain no is CBDCC30224015987.

    can someone help to resolve this issue.
    Submit Complaint.. Submit Complaint..
  2. 03-02-2011, 01:19 PM #2
    Airtel_Presence
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    Dear Banwari Chhimpa ,

    This is to inform you that your concern listed 25 Feb . 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. 03-05-2011, 06:51 AM #3
    Airtel_Presence
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    Dear Banwari Chhimpa ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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