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Customer Care complaint and message problem

This is a discussion on Customer Care complaint and message problem within the Mobile Services forums, part of the Mobile category; Hi, My number is 9503530755. I have switched my number from AIRTEL TO AIRCEL. I think I have commited a ...

  1. 02-24-2011, 04:04 PM #1
    rajeev_jain02@infosys.com
    Guest

    Default Customer Care complaint and message problem



    Hi,

    My number is 9503530755.
    I have switched my number from AIRTEL TO AIRCEL.
    I think I have commited a mistake.

    From the day I have switched to AIRCEL, I am not able to send message to some particular number.I have called customer care minimun 30 times regarding this issue. My request ID is "1-3854577527".
    I am facing this issue from last 2-3 weeks.
    Please take care of this issue.

    Thanks,
    Rajeev Jain
    Submit Complaint.. Submit Complaint..
  2. 02-25-2011, 10:58 AM #2
    Aircel_India
    Aircel_India is offline
    Member
    Join Date
    Jan 2011
    Posts
    92

    Default

    Quote Originally Posted by rajeev_jain02@infosys.com View Post
    Hi,

    My number is 9503530755.
    I have switched my number from AIRTEL TO AIRCEL.
    I think I have commited a mistake.

    From the day I have switched to AIRCEL, I am not able to send message to some particular number.I have called customer care minimun 30 times regarding this issue. My request ID is "1-3854577527".
    I am facing this issue from last 2-3 weeks.
    Please take care of this issue.

    Thanks,
    Rajeev Jain
    Dear Customer,

    We are really sorry for the inconvenience. Your concern have been noted and our team will try to fix it at the earliest. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Aircel Customer Service Team.
    Submit Complaint.. Submit Complaint..
 

 
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