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MNP request deliberately rejected or ignored by Tata Indicom

This is a discussion on MNP request deliberately rejected or ignored by Tata Indicom within the Mobile Services forums, part of the Mobile category; I'm Karthikeyan M. I have a Tata Indicom Prepaid Number(9283227892) from Chennai Circle. I gave a request for Mobile Number ...

  1. #1
    nskmkarthik is offline Junior Member
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    Default MNP request deliberately rejected or ignored by Tata Indicom

    I'm Karthikeyan M. I have a Tata Indicom Prepaid Number(9283227892) from Chennai Circle. I gave a request for Mobile Number Porting from Tata Indicom to Vodafone (Chennai Circle). I got a message from Tata Indicom saying that my MNP request has been rejected because of 'Inter service area porting'. I approached the Tata Indicom showroom at Velacherry, Chennai, and explained them that both Port In & Port Out are Chennai Circle. After a couple of days, the Tata Indicom people told that it is their System fault & now it has been rectified and asked me to give a fresh MNP request. This time I gave a Porting request from tata Indicom to Tata Docomo with the same UPC. They told me that, it will be ported in 7 working days. Nothing happened. When I approached the Tata Indicom showroom at Velacherry, they told me the request is not logged in their system & asked me to give a request.

    This time, i got a new UPC (on 14/02/2011), and gave a fresh request for porting from Tata Indicom to Vodafone(on 15/02/2011). The UPC is TT845893 valid till 01/03/2011. My Mobile Number is 9283227892. When I approached the Vodafone guys in Anna Nagar, Chennai, I was told that the Tata Indicom People has not yet approved the Porting yet.

    From this it is clear that Tata Indicom is deliberately postponing the approval & by that time UPC will become invalid & hence retaining the Customer. It is a cheap practice followed by Tata Indicom. I didn't expect this sort of treatment from the house of Tata.

    If my Porting request is rejected/ignored by the tata Indicom people this time, I'm getting ready to take legal action against them.

  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Dear Karthikeyan,

    Thanks for writing in to us with your concern. We would like to notify you that we have highlighted the matter to the donor provider, and will get back once we get the status. In the meantime, please follow up with Tata on the issue. If you need any assistance in future, please email us at vodafonecare.chn@vodafone.com. We're happy to help!

    Regards,
    Vodafone Customer Care, Chennai.

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