Dear Sir,



On 30th March I approached Vodafone Customer Care (111) for activation of
Blackberry services on my above said mobile no and insisted to activate
plan 299. They gave code ACT BBPL and asked to send SMS to activate the
service. I sent SMS as suggested by the customer care person. However when
I received my bill dt. 11/4/09, it was a real shock for me to notice that
Vodafone had activated plan 899.



I paid Rs. 1100/- through my credit card before the due date calculating the
bill amount using 299 plan. But in spite of paying the amount my line was
disconnected without any intimation to me being the customer. When I
contacted the customer care regarding this they asked me send the same
message once again and they apologized for the inconvenience caused to me (I
spoke to Mr. sameer, Mr. Chandan and Mr. Gurcharan) and they eventually
activated my phone and assured me that they will reverse the plan as per my
desire. Next day to my utter surprise the outgoing calls were debarred and
when I contacted them for the reason they are beating round the bush and are
rather insisting to pay Rs.899/- and that they will adjust the same in the
subsequent bill. I am not prepared to pay Rs.899/- for no fault of mine.



I wish to get a quick reply from your end. This has to be addressed quickly
and this phone of mine has been given to my sick parents who if wanted to
make a call which has been debarred will only add more agony. The issue may
please be given due respect.



With regards,



C.A. Natrajan

**************************

C.A. NATRAJAN

1256 Lodhi Road Complex

NEW DELHI - 110 003

PHONE 011 24625382

MOBILE : 098104 40157

SKYPE: CANDELHI

I want to deacivate 299 on my vodafone blackberry and I want to activate 1099. What should I do?

Is this the right place to ask this question, you dumbfuck?

I am trying to contact Vodafone customer care on "111" and "9811098110" since last 4 days. My call is always put on hold and made to wait for about 8 to 9 minutes then the phone is disconnected from there end. If a customer is willing to get some information in an emergency, these guys are good for nothing for the same. I don't know why they have created customer care services, if they are not willing to attend customer queries.

I also replied on the feedback message "9689"; which is sent by Vodafone for customer feedback. But I still didn't got any response on the same.
I would like to escalate this issue to Vodafone authorities or moreover i would like to change my subscriber while retaining the same number.

Vaibhav Kaushik
Ph: +91999953905537
Network Engineer
Wipro Info Tech.
Gurgaon, India

Hi Vaibhav,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at Vodafone India - Complaints - Requests - Enquires and we'd be happy to help.

Regards,
Vodafone Customer Care.

i want to know how my mobile balance gone to minus ? either i have saficiant bal. in my mobile a/c. my no.
9999898972 . im very upset with vodafone.

vodafone service is utterly flop customer care ,irresponsible ,such useless people working for this service because after thrice submitting required documents still my sim as problem of not displaying a contact name.only incoming call display i can see.after going to nearby outlet and enquired ,and response was like they have missed the documents..what a useless people after scolding so much also those shameless service people still laughing.... plz dont give customer such bad service ,bad response customercare sevice.. or lese u better shut ur outlet service and getout of india............the earlier hutch wasso good.u useless irresponsible service

i get new postpaid connection.but it does not get verification since 15 days.my mobile no is 9888989100 this mobile number is not activated since 15 days..i want it activate soon..i purchase this new postpaid sim at Barnala city 148101.plz you take some actions immediately..plz solve my problem with in 24 hours..my personal mobile number is 9988545688...yesterday was vodafone officers got information from me..but no response came from their..and none my number is activate plz help me..i requested to you

Hi Sewak,

Thanks for writing in. We kindly request you to visit your nearest Vodafone Store and submit a fresh request for verification along with your complete address proof. Email us at vodafonecare.pun@vodafone.com for any further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab

Dear sir

I am facing the problem of unnecessary diduction of my balance from 1st november to till the date for my mobile no.9899435135. I called to the customer care. But no one is ready to give me a possitive reply. I am totally tired from the company executive,s attitude. No one is helpful and no one is supportive.Please help me

Regards
Harender singh
9873181009

on 26 October i bought a vodafone sim card through our college it was recognised as invalid sim on my phone. I complained to the college authorities about the invalidity of the sim card and i was made to re do the registration procedures inorder to get a new sim card of which i did and i was given a new sim card but it still deplays invalid sim on my phone. I went back to complain and we went to the store where the sim cards were purchased, they tested it on another phone and it was recognised and displayed "vodafone". they advised me to contact you the vodafone customer care to assist because they say mostly phones obtained from outside have some compatibity problem with local sim cards. so pliz can u help me by activating my sim on my phone. I am using a Cosun 9590. (an immitation of blackberry torch touch screen)

Hello Karren Manase,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at Vodafone India - Complaints - Requests - Enquires so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care