Hi,

The same incident happened with me,although I didnt get any message from reliance for the activation of this service.I came to know when my balance got deducted.When I called reliance customer service today "12 Sep 2011" at "198", the service executive named "Vivek" picked up my call and said i activated that service and also named some more service like Bhakti sagar n news which is activated in my sim,which I never activated.This the 3rd time its happening.I asked him to register my complaint to he refused to register a complaint and talked very nonsense and badly with me.I also asked him to forward the call to his supervisor but he directly said that "do whatever you want,i will not tranfer your call to senior,neither register my complaint."

I told him that I will comaplint against him but he didnt bothered about that and disconnected my call.I again called and talked with Mr.Dharam gaur,He said he will deactive my service and refund my money back,but still I didnt get the full money back. and now alos I am getting messages from "50000".

Relaince have so many issues like that
1 They keep on sending the adversiments messages and call which is very irritating.
2. Each time they activate one or the other service in your mobile and deduct the balance whenever you have good balance in your mobile.
3.The service executive of "198" are worst people who dont even have manners to talk to the customers,I dont know why reliance recruit such peoples.

Kindly help me resolve this issue.

Pooja Shrivastava
8000470393

Hi,

I am Pooja Shrivastava from vadodara,I have reliance GSM sim.the compalint is regarding reliace services that has been activated in my phone without my information and my balance got deducted.When I called reliance customer service today "12 Sep 2011" at "198", the service executive named "Vivek" picked up my call and said i activated that service and also named some more service like Bhakti sagar n news which is activated in my sim,which I never activated.This the 3rd time its happening.I asked him to register my complaint to he refused to register a complaint and talked very nonsense and badly with me.I also asked him to forward the call to his supervisor but he directly said that "do whatever you want,i will not tranfer your call to senior,neither register my complaint."

I told him that I will comaplint against him but he didnt bothered about that and disconnected my call.I again called and talked with Mr.Dharam gaur,He said he will deactive my service and refund my money back,but still I didnt get the full money back. and now alos I am getting messages from "50000".

Relaince have so many issues like that
1 They keep on sending the adversiments messages and call which is very irritating.
2. Each time they activate one or the other service in your mobile and deduct the balance whenever you have good balance in your mobile.
3.The service executive of "198" are worst people who dont even have manners to talk to the customers,I dont know why reliance recruit such peoples.

Kindly help me resolve this issue.


My compalint no is 16379246

Pooja Shrivastava
8000470393

Originally Posted by Pooja Shrivastava

Hi,

I am Pooja Shrivastava from vadodara,I have reliance GSM sim.the compalint is regarding reliace services that has been activated in my phone without my information and my balance got deducted.When I called reliance customer service today "12 Sep 2011" at "198", the service executive named "Vivek" picked up my call and said i activated that service and also named some more service like Bhakti sagar n news which is activated in my sim,which I never activated.This the 3rd time its happening.I asked him to register my complaint to he refused to register a complaint and talked very nonsense and badly with me.I also asked him to forward the call to his supervisor but he directly said that "do whatever you want,i will not tranfer your call to senior,neither register my complaint."

I told him that I will comaplint against him but he didnt bothered about that and disconnected my call.I again called and talked with Mr.Dharam gaur,He said he will deactive my service and refund my money back,but still I didnt get the full money back. and now alos I am getting messages from "50000".

Relaince have so many issues like that
1 They keep on sending the adversiments messages and call which is very irritating.
2. Each time they activate one or the other service in your mobile and deduct the balance whenever you have good balance in your mobile.
3.The service executive of "198" are worst people who dont even have manners to talk to the customers,I dont know why reliance recruit such peoples.

Kindly help me resolve this issue.


My compalint no is 16379246

Pooja Shrivastava
8000470393

Hi Pooja,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

Originally Posted by Pooja Shrivastava

Hi,

I am Pooja Shrivastava from vadodara,I have reliance GSM sim.the compalint is regarding reliace services that has been activated in my phone without my information and my balance got deducted.When I called reliance customer service today "12 Sep 2011" at "198", the service executive named "Vivek" picked up my call and said i activated that service and also named some more service like Bhakti sagar n news which is activated in my sim,which I never activated.This the 3rd time its happening.I asked him to register my complaint to he refused to register a complaint and talked very nonsense and badly with me.I also asked him to forward the call to his supervisor but he directly said that "do whatever you want,i will not tranfer your call to senior,neither register my complaint."

I told him that I will comaplint against him but he didnt bothered about that and disconnected my call.I again called and talked with Mr.Dharam gaur,He said he will deactive my service and refund my money back,but still I didnt get the full money back. and now alos I am getting messages from "50000".

Relaince have so many issues like that
1 They keep on sending the adversiments messages and call which is very irritating.
2. Each time they activate one or the other service in your mobile and deduct the balance whenever you have good balance in your mobile.
3.The service executive of "198" are worst people who dont even have manners to talk to the customers,I dont know why reliance recruit such peoples.

Kindly help me resolve this issue.


My compalint no is 16379246

Pooja Shrivastava
8000470393

Hi Pooja,
We hope we were able to assist you with your complaint to your satisfaction.

In future, you may write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

Sir,
i m using reliance gsm sim card for internet purpose,the last two months the bill was ok,but this month the bill raised by adding value added services in the bill,which i never activated.i m not happy with the service,and also my connection has been cut by the reliance provider,what to do.

"Hi Anup,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare"