Originally Posted by smondal29

My complaint is I want to number port out from Reliance gsm (smart) to Vodafone, I aplied with the UPC (EKSW1BPG) on 23rd Jan 2011, first Reliance Smart reject and then I re-aplied again but Reliance GSM (Smart ) is just take my complaint (1597808 dt 23.01.11) and started doing delay the process for port out of my number, the request not being solved till today(16-02-11) I speaked their Customer Care regular but they are replying the same line everytime " your request is on solving mode". some time they are not even replying properly and disconnect the phone, they are not even sending me the complaint no via sms, I tried to speak their Nodal and Appellate Officers but said they can't help. Neither they provide good service nor processing portout request properly.
I request you please take some strong action. this companies are trying everything wrong to keep their customer and MNP became dirty joke for us.

Hi,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at rcom.care@relianceada.com with all the details.

Regards,

RCOMcare