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Not give proper answer of My tarrif plan
This is a discussion on Not give proper answer of My tarrif plan within the Mobile Services forums, part of the Mobile category; I am hemant pungalia from jodhpur . Recently I convert My bsnl No in AIRTEL in the scheme of MNP. ...
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About LinkBacks- 02-11-2011, 01:16 PM #1
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Not give proper answer of My tarrif plan I am hemant pungalia from jodhpur . Recently I convert My bsnl No in AIRTEL in the scheme of MNP. The AIRTEL company call me and give a 1 scheme. BUt after i convert my no in airtel. They are not giving that scheme to me and when i contact to customer care they are not giving a good answer and also AIRTEL office peoples are not giving a proper answer .everytime they use only 1 Word that i have made a complain of u and it solved out. but i am not satisfied his service so I change my No to again in my old netword that is BSNL. What can i do , I have no any option for that problem .pls solved my problem as early as possible.My contact no is 09414410717
- 02-13-2011, 02:47 PM #2
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Dear Hemant ,
This is to inform you that your concern listed 11 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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- 02-17-2011, 01:25 AM #3
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Dear Hemant ,
This is to inform that your concern listed on 11 Feb. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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- 02-20-2011, 07:41 AM #4
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Dear Hemant ,
I would like to inform you that your concern listed 11 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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