MNP:- Reliance deducing balance for nothing so that we can not switch to other operat
This is a discussion on MNP:- Reliance deducing balance for nothing so that we can not switch to other operat within the Mobile Services forums, part of the Mobile category; Hello, I am Arpit & my no. is 9021658656. I am a reliance GSM customer & now i want to ...
- 02-04-2011, 03:33 PM #1Unregistered Guest
MNP:- Reliance deducing balance for nothing so that we can not switch to other operat Hello, I am Arpit & my no. is 9021658656.
I am a reliance GSM customer & now i want to port to Vodafone.
But Reliance has deducted Rs.20/- from my balance in parts Rs.10/- each time.
So my balance goes in negative, & i am not able to port as my balance is in Negative.
When asked they say some "Shayari pack" is activated on your account.
This is ridiculous.
When i asked them to refund my balance, they are saying it is not possible.
Now unless i clear their dues, I will not be able to Port to other Operator.
Please Help.
- 02-06-2011, 12:25 AM #2
Senior Member
- Join Date
- Jun 2010
- Posts
- 8,604
Hi Arpit,
We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.
Regards,
RCOMcare
- 02-14-2011, 06:40 PM #3
Senior Member
- Join Date
- Jun 2010
- Posts
- 8,604
Hi Arpit,
We tried to contact you on the number mentioned by you but were not able to speak with you as the number was switched off. Please write to us at rcom.care@relianceada.com for the assistance required.
Regards,
RCOMcare
- 02-15-2011, 01:51 AM #4
Junior Member
- Join Date
- Nov 2010
- Posts
- 16
Go with your friends and teach lessons as you would like at your near Reliance Office.
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i talked to customer care, that person says i should initiate the porting process again by paying. why should i pay again for porting?
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