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MNP:- Reliance deducing balance for nothing so that we can not switch to other operat

This is a discussion on MNP:- Reliance deducing balance for nothing so that we can not switch to other operat within the Mobile Services forums, part of the Mobile category; Hello, I am Arpit & my no. is 9021658656. I am a reliance GSM customer & now i want to ...

  1. #1
    Unregistered Guest

    Default MNP:- Reliance deducing balance for nothing so that we can not switch to other operat

    Hello, I am Arpit & my no. is 9021658656.
    I am a reliance GSM customer & now i want to port to Vodafone.
    But Reliance has deducted Rs.20/- from my balance in parts Rs.10/- each time.
    So my balance goes in negative, & i am not able to port as my balance is in Negative.
    When asked they say some "Shayari pack" is activated on your account.
    This is ridiculous.
    When i asked them to refund my balance, they are saying it is not possible.
    Now unless i clear their dues, I will not be able to Port to other Operator.

    Please Help.

  2. #2
    RCOMcare is online now Senior Member
    Join Date
    Jun 2010
    Posts
    8,604

    Default

    Quote Originally Posted by Unregistered View Post
    Hello, I am Arpit & my no. is 9021658656.
    I am a reliance GSM customer & now i want to port to Vodafone.
    But Reliance has deducted Rs.20/- from my balance in parts Rs.10/- each time.
    So my balance goes in negative, & i am not able to port as my balance is in Negative.
    When asked they say some "Shayari pack" is activated on your account.
    This is ridiculous.
    When i asked them to refund my balance, they are saying it is not possible.
    Now unless i clear their dues, I will not be able to Port to other Operator.

    Please Help.

    Hi Arpit,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.


    Regards,

    RCOMcare

  3. #3
    RCOMcare is online now Senior Member
    Join Date
    Jun 2010
    Posts
    8,604

    Default

    Quote Originally Posted by Unregistered View Post
    Hello, I am Arpit & my no. is 9021658656.
    I am a reliance GSM customer & now i want to port to Vodafone.
    But Reliance has deducted Rs.20/- from my balance in parts Rs.10/- each time.
    So my balance goes in negative, & i am not able to port as my balance is in Negative.
    When asked they say some "Shayari pack" is activated on your account.
    This is ridiculous.
    When i asked them to refund my balance, they are saying it is not possible.
    Now unless i clear their dues, I will not be able to Port to other Operator.

    Please Help.
    Hi Arpit,

    We tried to contact you on the number mentioned by you but were not able to speak with you as the number was switched off. Please write to us at rcom.care@relianceada.com for the assistance required.

    Regards,

    RCOMcare

  4. #4
    swapnajyoti is offline Junior Member
    Join Date
    Nov 2010
    Posts
    16

    Default

    Go with your friends and teach lessons as you would like at your near Reliance Office.

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