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This is a discussion on DND AirTel within the Mobile Services forums, part of the Mobile category; Dear JOMIN JOSE, This is to inform you that your concern listed 22 April 2011 has been noted and our ...

  1. #16
    Airtel_Presence's Avatar
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    Dear JOMIN JOSE,

    This is to inform you that your concern listed 22 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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    Dear JOMIN JOSE,

    This is to inform that your concern listed on 22 April 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. #18
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    Dear JOMIN JOSE,

    We would like to inform you that your concern listed 22 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. #19
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    "We regret the inconvenience caused to you. Kindly send us your mobile number and we shall ask the vendor to block the same so that you do not receive any sms from us in future.

    Regards,
    Dr Batra's Team."

  5. #20
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    Quote Originally Posted by 9849198878 View Post
    Hi Sir/Madam,

    I registered DND service except Banking, financial services.

    Still I am receiving marketing SMSes from following. also, I

    tried to reach customer service representative through 121 and it

    simply saying "send 121 to know your balance" then disconnects.
    Also, tried to raise a complaint through airtel website. Its

    simply throughing error " Please select today's or past date"

    even I gave past date.

    Here is messages I am receiving:
    1. Got message on 20/3/2011 7:56:09 AM from number +91

    9176981139. message: Don't ignore hair loss. Treat it before it

    gets too late! Consult the experts in Hair Treatment-Dr.Batra's .

    To Book appointment sms BATRA to 58888
    - I tried to call the number +91 9176981139 , it says not a valid

    number.
    2. Got message on 19/3/2011 01:18:12 pm from number +91

    8939687790. message: Earn up to Rs. 5000 per month from one time

    investment of Rs. 25000 in sharemarket. Profit assured, existing

    tracks are ready to show u. For details call:8374811550.
    - I tried to call +91 8939687790, it says not a valid number.
    3. Got message on 10/03/2011 10:09:02 pm from number +91

    9953627536. message; Your Mobile Number Has Won You (750,000.00

    pounds GBP) For The Cococola Promotion. For Claims contact the

    claims manager with email below: claimsdept11921@hotmail.com
    - I tried to call 9953627536, it says not a valid number.
    4. Got Message from LM-TATA AIG on 22/03/2011 03:41:50 PM,

    Message: Get Health Insurance Up To Rs. 27 lacs for you & your

    family. Save Tax & avail 5% renewal benefit. No medical tests

    required. sms TAIG to 5888 Now. * T& C Apply.


    also I am getting service messages Airtel like subscribe to this

    chage daily Rs. 5 ,subscribe to cricket for daily Rs. 5 , etc .

    Please avoid those messages as well.

    Also, Possible to take any action if I see messages from BATRA ?

    this guy used to send many messages.

    In any case, this issue could not resolve please let me know I

    will shift to other subscriber (vodafone) or take new number from

    other subscriber as I could not talk to customer service center

    even I ready pay for it.

    Thanks,
    Krishna
    +91 98491 98878

    Hello Krishna,

    We regret the inconvenience caused to you. We have noted your number and have asked the vendor to block the same so that you do not receive any sms from us in future.

    At your service,

    Team Dr. Batra’s
    Homeopathic treatments at Dr. Batra's for Hair loss, Psoriasis, Acne, Alopecia, Asthma, Vitiligo, etc. Start Homeopathic treatment

  6. #21
    itsmeshan is offline Junior Member
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    Dear Sir,

    I've Registered AIRTEL DND last year.. still i'm receiving promotional calls like car scratch guard advertisements, my mobile number has won 1000000 GBP etc.,
    I called customer care & informed. But they asked to register in their website & said they cannot do anything from their side though i've explained i've
    already registered DND.. In their website also they mentioned have to send sms "Start 0 to 1909.. I did it again.. & i've received msg, that i've already registered DND

    Regards,
    Balachandran
    9952867480

  7. #22
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    Dear Balachandran,

    This is to inform you that your concern listed on 13 Sep. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  8. #23
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    Dear Balachandran,

    We would like to inform you that your concern listed 13 Sep. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  9. #24
    itsmeshan is offline Junior Member
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    Dear Rakesh Ranga,

    Resolved? Surprise..

    I've received another sms yesterday.. about
    Improve Ur Writing Skills
    With Essential
    10000 Letters & 12500 Essays
    For Students, Sale People..
    MRP.999
    Offer Price 399
    For Booking sms:
    LETTER to 57333

    17 Sep. 2011 04:35PM
    From: +917305408856

    Still continuing.

    Regards,
    Balachandran
    9952867480

  10. #25
    itsmeshan is offline Junior Member
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    Just now received another same sms as above:

    Speak ENGLISH
    in just 4 Weeks
    with 4 Video DVDs
    & 3 AudioCds
    MRP.1000
    Offer Price.499
    For Booking SMS:
    ENGLISH to 57333
    Payby CASH on DELIVERY

    19 Sep. 2011 02.46 PM
    From +9841292505

    What is the use of subscribing DND?? when you are going to stop this?

    Balachandran
    9952867480

  11. #26
    itsmeshan is offline Junior Member
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    just now i've received another sms

    Speak ENGLISH
    in just 4 Weeks
    with 4 Video DVDs
    & 3 AudioCds
    MRP.1000
    Offer Price.499
    For Booking SMS:
    ENGLISH to 57333
    Payby CASH on DELIVERY

    25 Sep. 2011, 11.26am
    From +9352880300

    Balachandran,
    9952867480

    & another..

    Dear Customer this no 9655667480 / 9644867480 is available. To make a new connection
    with monthly rengal 199 contact 9159284255 ANU from Vodafone??

    what is happening.. airtel dont want to keep their customer.

    yesterday in my landline airtel number i've received call from tata indicom.. like this.

  12. #27
    sanjay dubey is offline Junior Member
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    Dear Sir,

    Pl stop all Chargeable SMS on my phone No 9621426892 & 9794359747 as on urgent basis, last 5 years i am using your services and having good response but now a days un-useless sms and services are automatically activated on both no. they deduct my amount, now i am using 5 airtel connection so please looking into this matter and resolve my problem as soon as possible other wise i will be compiled to switch over another mobile service

    Hopping positive response

    Regards

    Sanjay Dubey

  13. #28
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    Dear Sanjay ,

    This is to inform you that your concern listed on 10 Oct 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  14. #29
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    Dear Sanjay Dubey ,

    We would like to inform you that your concern listed 10 Oct. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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