Respected Sir,
There was an unreasonable deduction of money [around INR 20/-]from my reliance prepaid mobile.It happened when i called to one of my colleague yesterday[30-1-2011].The call was diverted to somewhere else and a voice was heard that"this facility is not available on your reliance mobile".I checked my balance soon after the call and it turned out as a deduction of Rs.20/-.Then I tried calling the customer care number,but as usual their were no reply.Every time i called them the line was busy.There are toll free numbers for activating the unnecessary services which are going to work fine but no such number exist to talk to customer care representatives.And hence the problem went unnoticed.
Sir,I request you to kindly look into the matter and take strict actions against the company.As this is not only happening with me but many of my colleagues have suffered from this problem,so this is an appeal on behalf of all of them.And please made them provide us a suitable helpline so that we can contact them in case of any ambiguity.
Amit Gupta
7879603802


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