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Vodafone International Roaming Service

This is a discussion on Vodafone International Roaming Service within the Mobile Services forums, part of the Mobile category; I was supposed to travel to U.S. on 11th May and hence wanted international roaming to be activated on my ...

  1. #1
    karsh73 is offline Junior Member
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    Angry Vodafone International Roaming Service

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ID:	5798I was supposed to travel to U.S. on 11th May and hence wanted international roaming to be activated on my vodafone number. I was told to pay a deposit of Rs. 19,500/-, which I paid by cheque to Vodafone customer centre at Churchgate. The cheque got cleared on 19/05/2009.

    But on my whole trip the which started on 11th May and ended on 8th June, the international roaming service was not activated.

    Kindly please guide me as how should I take the action against them for the problem caused to me during my trip and also for a month they used my money without giving me requisite services.
    :D

  2. #2
    admin is online now Administrator
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    Default

    Hello,

    Kindly provide us your full contact details with a valid email ID, so that we can guide you accordingly.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    aruneshv is offline Junior Member
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    Default

    Quote Originally Posted by karsh73 View Post
    I was supposed to travel to U.S. on 11th May and hence wanted international roaming to be activated on my vodafone number. I was told to pay a deposit of Rs. 19,500/-, which I paid by cheque to Vodafone customer centre at Churchgate. The cheque got cleared on 19/05/2009.

    But on my whole trip the which started on 11th May and ended on 8th June, the international roaming service was not activated.

    Kindly please guide me as how should I take the action against them for the problem caused to me during my trip and also for a month they used my money without giving me requisite services.
    :D
    Dear ,

    I faced same problem to saudi arabia, if you get any feedback write to me on verma.arunesh@gmail.com

  4. #4
    rineesha Guest

    Default my 00919846377277 number plz activate intrnational roaming facility...

    sir,
    my vodafone prepaid 9846377277simcard have not supporting international roaming facility...i have 198rs balance in it.. now i am in dubai... i have so much business calls in this number. so kindly activate that international roaming facility.. pls give me reply to niyaskappoori@gmail.com,esha.rini@gmail.com.

  5. #5
    vodafoneindia is offline Banned
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    Default Happy To Help

    Quote Originally Posted by rineesha View Post
    sir,
    my vodafone prepaid 9846377277simcard have not supporting international roaming facility...i have 198rs balance in it.. now i am in dubai... i have so much business calls in this number. so kindly activate that international roaming facility.. pls give me reply to niyaskappoori@gmail.com,esha.rini@gmail.com.
    Hello Rineesha,

    Thanks for writing in, we tried calling you on your Vodafone number, but couldn't get through. Kindly note that International Roaming service has been activated for you. For any other assistance please reach us at vodafonecare.ker@vodafone.com & we would be happy to help you.

    Kind Regards,
    Vodafone Customer Care, Kerala.

  6. #6
    ishita jain Guest

    Default

    sir,
    my vodafone prepaid no is 9619587873.i need u to activate international roaming on my no.rs99 has already been deducted from my balance.bt still i m unable to make any outgoing calls.n my prepaid balance is 400rs.plz i request u to plz activate it asap.i need 2 make calls.reply on ishjain30@gmail.com.

    thanks,
    ishita

  7. #7
    roy Guest

    Default vodaphone roaming

    'm æ vodaphone customer and my number ís 9167036822
    í need international roaming to be activated on my phone.......and i'm currently ín saudi arabia........thanks ;)

  8. #8
    vodafoneindia is offline Banned
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    Hi Roy,

    Thanks for writing in to us. We would like to inform you that International Roaming has been activated as per your request, please note that you will be charged Rs. 99/- For any further assistance, kindly email us at vodafonecare.mum@vodafone.com. We're happy to help!

    Regards,
    Vodafone Customer Care, Mumbai

  9. #9
    Unregistered Guest

    Default unable tomake outgoing calls

    Hi I am on international vodafone roaming. Im getting incoming messages from India but im not able to make any calls to India. The number rings but they cannot hear any call coming in, Please advice

  10. #10
    vodafoneindia is offline Banned
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    Default Happy to Help

    Quote Originally Posted by Unregistered View Post
    Hi I am on international vodafone roaming. Im getting incoming messages from India but im not able to make any calls to India. The number rings but they cannot hear any call coming in, Please advice
    Hello Sir/Madam,

    Thanks for writing in to us, we're sorry to hear about your difficulty. Please share your number with us here Vodafone India - Complaints - Requests - Enquires so that we may be able to resolve the matter as soon as possible.

    Regards,
    Vodafone Customer Care

  11. #11
    Unregistered Guest

    Default Not able to make outgoing calls when I am in roaming(Singapore)

    Sir,

    Currently I am in Singapore. I had activated international roaming facility in my vodafone sim (Mobile no:8086847857). Now I have a balance of around 460 rupees.Also I am able to receive incoming calls.But the pr0blem is, I am not able to make outgoing calls.While I try to make a call, getting a recording "You have activated Call Barring service". When I checked in the phone settings, I found that outgoing call barring is activated. When I tried to deactivate it, its showing "request not complete". Tried with usuals codes like 1234,0000,2760(mobile model no),1919 etc . But nothing worked.My mobile model no is :NOKIA 2760. I tried with all the networks here(starhub,singtel,m3). Please help me in resolving this issue .Its too urgent for me. So please look into it as early as possible.

    My mail id is sebastiantinu@gmail.com



    Thanking you,

    With regards,
    Tinu Sebastian

  12. #12
    rachana.jap is offline Junior Member
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    Default International roaming

    Hello,
    I got a message that international roaming is activated on my vodafone post paid connection.But after I reached Japan yesterday ,my mobile is not getting connected to any network.
    I had also made a deposit as requested for activation.Please help me out.I need to enable international roaming.I wont be able to call to india customer support from here as charges here are very expensive.

  13. #13
    vodafoneindia is offline Banned
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    Default

    Hi Rachana,

    Thanks for writing in to us with your concern. We sincerely regret the inconvenience caused. Please share your number with us here Vodafone India - Complaints - Requests - Enquires We'll look into the matter and get back to you at the earliest. You can also register complaints on our toll free number 198.

    Regards,
    Vodafone Customer Care

  14. #14
    SatyaSri is offline Junior Member
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    Default International Roaming activation

    Hello

    Please activate my international roaming. My number is 919642806835 A.P number. Currently I am in Singapore and its not catching any signal here.


    Regards
    Satya Srikanth b

  15. #15
    vodafoneindia is offline Banned
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    Hello Srikanth,

    Thanks for writing to us. Please note that you will have to recharge with a minimum balance of (above Rs.200/-) to activate International roaming on your phone. Kindly make the recharge asap for us to activate IR on your number. For any further assistance please write to us at vodafonecare.ap@vodafone.com Happy to help!

    Kind Regards,
    Vodafone Customer Care, Andhra Pradesh

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