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Airtel service is activate the service with out activated by the user

This is a discussion on Airtel service is activate the service with out activated by the user within the Mobile Services forums, part of the Mobile category; AIRTEL services in delhi activate the services automatically and its complaint number is taking very long time ultimatly call is ...

  1. #1
    gpsingh Guest

    Thumbs down Airtel service is activate the service with out activated by the user

    AIRTEL services in delhi activate the services automatically and its complaint number is taking very long time ultimatly call is disconnected and its 121 service center has same situtation.
    every month it decduction rs 10 balance and activate the services aby their own .
    while we connect the 198 some they refund the money but now their process is so long that not even call is connected to the customer care and not even for complaint customer care form specifiec mobile number from they have deducted money Please see this fourd and take nessary action against them.
    regards
    gpsingh

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear G. P.Singh ,

    This is to inform you that your concern listed 30 Jan. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear gpsingh,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  4. #4
    manoj britto Guest

    Angry Cheap airtel

    Hi airtel has turned to be the number beggar by deducting charges without the knowledge of the customer , earlier a sms was sent and the cost was deducted saying that i applied for a service and they also have a proof for that, today the technology has developed they deduct charges for my internet usage and they tell that they have my browsing history, I told them that my mobile has a browsing history lets compare and see, non of the urls mentioned by the co beggars (representatives) were matching and i told him that he gave the answer of a life time, You might have deleted the history. I have been deducted nearly thousand rupees and i'm nearly using this service for 7 years if this is the respect i'm getting what will be the plight of others.

  5. #5
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Manoj ,

    This is to inform you that your concern listed 05 Feb . 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook

  6. #6
    Airtel_Presence's Avatar
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    Dear manoj ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook

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