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Airtel activating schemes and charging me without my permission.

This is a discussion on Airtel activating schemes and charging me without my permission. within the Mobile Services forums, part of the Mobile category; My mobile nomber is 8600999410. I'm very very angry with Airtel. You guys please STOP ACTIVATING SCHEMES I NEVER REQUESTED ...

  1. 01-29-2011, 02:00 PM #1
    jambox911
    jambox911 is offline Junior Member
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    Angry Airtel activating schemes and charging me without my permission.

    My mobile nomber is 8600999410.

    I'm very very angry with Airtel. You guys please STOP ACTIVATING SCHEMES I NEVER REQUESTED FOR.

    Sometime ago in the evening i suddenly got a message thanking me for activating MobileTV and whatever idiotic scheme it is. When i called up customer care, he tells me i clicked on a link in a message i got two minutes back. Bloody that message was still UNREAD in my inbox. The guy filed a request on my behalf and told me it'll take one month to return the amount. What the hell do you people think? Am i some beggar?

    Some days ago i again got a message thanking me for activating Tadka live or something, and telling me that 20 rupees has been billed to me.

    Two days ago, for the second time i received a message of Tadka live getting activated and 20 rupees being billed.

    Now this is the last warning. If i dont get back my money in all the three cases, i'm shifting to Vodafone.

    Shame on you guys, dont you know that MNP's already arrived? People will shift to another network if you keep doing this.

    Bloody idiots....
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  2. 01-30-2011, 03:48 PM #2
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    Airtel_Presence
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    Dear Customer (jambox911 ),

    This is to inform you that your concern listed 29 Jan. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

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  3. 02-03-2011, 10:14 PM #3
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    Airtel_Presence
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    Dear Customer (jambox911 ),

    I would like to inform you that your concern listed 29 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

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  4. 02-11-2011, 09:45 PM #4
    9633363085 Guest

    Default AirTel is charging me for services I never asked.

    I am being charged for Ring Tones, chats or calls and various things without my requesting and permission. please make this stop immediately or I will have to discontinue the mobile connection.
    Thank you very much.
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  5. 02-13-2011, 02:57 PM #5
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    Airtel_Presence
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    Dear Customer (9633363085 ),

    This is to inform you that your concern listed 11 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

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  6. 02-16-2011, 10:54 PM #6
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    Dear Customer (9633363085 ),

    I would like to inform you that your concern listed 11 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  7. 04-26-2011, 03:11 PM #7
    arun558888 Guest

    Angry Airtel Tadka Live

    Sir,

    I have complained so many times to unsubscribe Tadka Live service from my mobile [ No: 8870236163 , Airtel Tamilnadu]
    I don’t know how its getting activated again and again. Or is it getting deactivated properly??

    Already I have lost 100+ Rs for this service, which I have never used or even at this point of time, I don’t know what this Tadka live is all about..

    This is totally absurd. Please deactivate it from my number. I’m not demanding any refund for this.
    But if this happens again, I will have no other go, but to move to Vodafone or Idea.


    Regards,
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  8. 04-28-2011, 05:34 PM #8
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    Airtel_Presence
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    Dear Arun,

    This is to inform you that your concern listed 26 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  9. 04-30-2011, 09:59 PM #9
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    Dear Customer (arun558888),

    This is to inform that your concern listed on 26 April 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  10. 05-03-2011, 08:20 PM #10
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    Dear Customer (arun558888),

    We would like to inform you that your concern listed 26 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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