Dear Bishwaranjan,

This is to inform you that your concern listed on 12 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Bishwaranjan,

We would like to inform you that your concern listed 12 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Respected sir,
my wife want to switch to airtel from reliance no.9346278855 got the RT561565 valid for 15 days on 4.11.11 and gone to airtel showroom and filled up the mnp application form and gave to them including photo and address proof and got the sim card. to process after that i will receive a confirmation msg,from reliance 0n 9.11.11. i waited for but nothing happend un til now. i went to airtel show room and asked whether they submitted my application form. They said that they have submitted my form but reliance didnt process it u better speak to reliance customer care.i know that they will not respond so i directly gone to reliance head office and asked about it. The representative told correct answer ann delayed deleprately.I want to complain to TRAI about reliance not implementing MNP properly and refusing customers not to change their network. PL HELP ME

Dhanasekaran

Dear Dhanasekaran,

This is to inform you that your concern listed on 19 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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[QUOTE]dhanalatha

mobile number port from reliace to airtel
Respected sir,
my wife want to switch to airtel from reliance no.9346278855 got the RT561565 valid for 15 days on 4.11.11 and gone to airtel showroom and filled up the mnp application form and gave to them including photo and address proof and got the sim card. to process after that i will receive a confirmation msg,from reliance 0n 9.11.11. i waited for but nothing happend un til now. i went to airtel show room and asked whether they submitted my application form. They said that they have submitted my form but reliance didnt process it u better speak to reliance customer care.i know that they will not respond so i directly gone to reliance head office and asked about it. The representative told correct answer ann delayed deleprately.I want to complain to TRAI about reliance not implementing MNP properly and refusing customers not to change their network. PL HELP ME

Dhanasekaran



Hi Dhanasekaran,

This is to inform you that your concern has been noted. Please share your alternate contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Dhanasekaran,

This is to inform you that your concern listed 19 Nov. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Dhanasekaran,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hi

We had submitted 3 MNP requests (Tata Docomo to Airtel) on 06.03.2012; out of which one (9860457305) was to port on 13.03.2012 (between 00:00 to 05:00) [as per an SMS from Airtel] but it did not happen. Instead Docomo disconnected this number from their network (as per the MNP request) & Airtel doesn't have it on their network (no idea, why), Both the sim cards say 'Invalid Sim'. Status as of 15.03.2012.

You call customer care, their standard reply is 'Number is not showing up on the systems' but can't suggest or achieve any resolution. If you approach the executive, who did the paperwork for the MNP request, his standard reply: 'It will happen, just wait till this evenin/morning...etc'

You can imagine the trouble we facing as the number is not working, Hope to see a quick resolution on this issue

Mitali

Dear Mitali,

This is to inform you that your concern listed on 15 March. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Mitali,

We would like to inform you that your concern listed 15 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I have ported from reliance to airtel and I got ported to airtel around 2.5.2012 2am. But I have no validity and balance in my phone when I tried to recharge for rs1 recharge failed(as they told). And I also tried easy recharge of rs50(for topup). But successful. I cant get any incoming calls and I cant make any calls. Only I can do is I can get incoming msg.
I have complained a lot of time to customer care, till now i dont receive any response.


COMPLIANT DETAILS:
MOB.NO:7708828822
PORTING REQUEST CODE:RT849828 VALIDITY 01-MAY-2012.
I APPLIED MNP REQUEST 0N 26.4.12
I GOT MESSAGE FROM 1091 ON 1-MAY-2012 AS "Request Validated by Donor and Porting Time:2012-05-01 22:08:00.484"
my complaint reference no from airtel regarding this is PR050400014 .

I need my number working as soon as possible so make necessary action on this.


Alternate contact details:
VINOTH.T
LANDLINE:04326(STD CODE)-254959
EMAIL:tvinoth92@gmail.com

Dear Vinoth,

This is to inform you that your concern listed 05 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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I was offered a Tata SKY connection as a gift package on purchase of a Panasonic 42 inch TV. As this was the bas model I called up TATA Sky and asked them to upgrade the same to HD +. I made an online transaction of Rs 4815 and was told that the new set top box would be installed within 4 hrs. After three reminder calls the job was done after 50 hrs. The earlier set top box had an original sealed packing. The HD+ came in a tattered carton and the set top box appears to have been used, On close inspection the sticker saying 'Not for retail sale' is clearly mentioned. On enquiry I am being told that it is a new box. I have not been given a bill or a warranty card. I stay in Meghalaya. Shillong. I have registered a complaint with the company. My ID No: is 1082703289.

I have corporarate connecton want to port from voda to airtel i had sent off mail to vodafone
no reply till.date when i send sms PORT 9845519387
to 1900 i will get msg Hi! You have entered the wrong keyword. Please enter the desired keyword and SMS to 1900 sent several mails to vodaphone my coleague got mnp without
any prob pl resolve balu@merlinhawk.com 9845519387