Originally Posted by Unregistered

Sir/Madam
I,am customer of RELIANCE SMART GSM SERVICES from last one year operating its network with mobile number 8103201518. It is found that necessarily certain services had been activated on my number without prior intimation. I have visited reliance outlet too at chawni, & Jnajirwala chouraha Indore where i got the reply that services will be deactivated but amount will not be refund. Services like CRBT, HELLO TUNE, MISSED CALL ALERTS, NEWS this are the services which were necessarily activated on my Number
kindly suggest the remedy

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.


Regards,

RCOMcare

Originally Posted by Unregistered

Sir/Madam
I,am customer of RELIANCE SMART GSM SERVICES from last one year operating its network with mobile number 8103201518. It is found that necessarily certain services had been activated on my number without prior intimation. I have visited reliance outlet too at chawni, & Jnajirwala chouraha Indore where i got the reply that services will be deactivated but amount will not be refund. Services like CRBT, HELLO TUNE, MISSED CALL ALERTS, NEWS this are the services which were necessarily activated on my Number
kindly suggest the remedy

Hi,

We tried to contact you on the number mentioned by you but were not able to speak with you as the number was switched off. Please write to us at rcom.care@relianceada.com for the assistance required.

Regards,

RCOMcare

dear sir.
in my city bairagarh (laxman nagar) bhopal mp
there is a lot of network problem that's why please increase our tower power or
do something otherwise we all members of laxman nagar decide to change our operater smart to airtel.

Originally Posted by Unregistered

dear sir.
in my city bairagarh (laxman nagar) bhopal mp
there is a lot of network problem that's why please increase our tower power or
do something otherwise we all members of laxman nagar decide to change our operater smart to airtel.

Hi,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at rcom.care@relianceada.com with all the details.

Regards,

RCOMcare

[QUOTE=Unregistered;97427]Sir/Madam
I,am customer of RELIANCE SMART GSM SERVICES from last one year operating its network with mobile number 7735429620. It is found that necessarily certain services had been activated on my number without prior intimation. Most of the time I am try to contact customer care but disconnected. Please suggest some solutions for my problems as soon as possible.

I am using reliance GSM(smart) service ....
They have activated Color Ring Back Tone (CRBT).....and when i deactivated CRBT then they activated MISSED CALL ALERT service ..

i want to stop this services because. they have given a no and and said that u have to write unsub and send that message to that no..when i trying to send that message 'message not sent try again later' MSG is coming.i have tried it almost 40 times...customer care number is always busy... even I CAN'T CHECK MY BALANCE, my number 9770021357
please help me..

My moble no is 8103511109 Jabalpur, MP. I recharged with Rs 99 on 24.04.2011 to activate month long free internet pack, however the balance is still getting deducted from my main balance.
The customer care call centre in MP is terrible and there is no way you can get a connection.
Please refund entire money deducted after recharge of Rs 99.00

Originally Posted by Adarsh Samaiya

My moble no is 8103511109 Jabalpur, MP. I recharged with Rs 99 on 24.04.2011 to activate month long free internet pack, however the balance is still getting deducted from my main balance.
The customer care call centre in MP is terrible and there is no way you can get a connection.
Please refund entire money deducted after recharge of Rs 99.00

Hi Adarsh,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare

I am really impressed by the urgency and manner in which my grievance was handled by reliance. Keep it up, thanks.

Sir/Madam

I have been using last 3 years this Reliance number 09861399106. I make a profile in Reliance website, I found that the number is not registered under my name, it register the name of Sibaram Panda. I called customer care, and told him about this problem they said contact Reliance Center, I went to Reliance Customer Care Center they refused to help and transfer the number in my name Rashmi Ranjan Sethy.

I would there for request you to kindly register the mobile number bearing 9861399106 in my name as per the document submitted earlier.

Rashmi Ranjan Sethy
Reliance Number: 09861399106

Originally Posted by Adarsh Samaiya

My moble no is 8103511109 Jabalpur, MP. I recharged with Rs 99 on 24.04.2011 to activate month long free internet pack, however the balance is still getting deducted from my main balance.
The customer care call centre in MP is terrible and there is no way you can get a connection.
Please refund entire money deducted after recharge of Rs 99.00

Hi Aditya,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, you may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare

Originally Posted by Adarsh Samaiya

My moble no is 8103511109 Jabalpur, MP. I recharged with Rs 99 on 24.04.2011 to activate month long free internet pack, however the balance is still getting deducted from my main balance.
The customer care call centre in MP is terrible and there is no way you can get a connection.
Please refund entire money deducted after recharge of Rs 99.00

Hi Adarsh,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, you may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare

Originally Posted by rashmi2181

Sir/Madam

I have been using last 3 years this Reliance number 09861399106. I make a profile in Reliance website, I found that the number is not registered under my name, it register the name of Sibaram Panda. I called customer care, and told him about this problem they said contact Reliance Center, I went to Reliance Customer Care Center they refused to help and transfer the number in my name Rashmi Ranjan Sethy.

I would there for request you to kindly register the mobile number bearing 9861399106 in my name as per the document submitted earlier.

Rashmi Ranjan Sethy
Reliance Number: 09861399106

Hi Rashmi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare

Originally Posted by sunil mukati

I am using reliance GSM(smart) service ....
They have activated Color Ring Back Tone (CRBT).....and when i deactivated CRBT then they activated MISSED CALL ALERT service ..

i want to stop this services because. they have given a no and and said that u have to write unsub and send that message to that no..when i trying to send that message 'message not sent try again later' MSG is coming.i have tried it almost 40 times...customer care number is always busy... even I CAN'T CHECK MY BALANCE, my number 9770021357
please help me..

Hi Sunil,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare