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Reliance smart gsm services

This is a discussion on Reliance smart gsm services within the Mobile Services forums, part of the Mobile category; Originally Posted by sunil mukati I am using reliance GSM(smart) service .... They have activated Color Ring Back Tone (CRBT).....and ...

  1. #16
    RCOMcare is online now Senior Member
    Join Date
    Jun 2010
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    9,101

    Default

    Quote Originally Posted by sunil mukati View Post
    I am using reliance GSM(smart) service ....
    They have activated Color Ring Back Tone (CRBT).....and when i deactivated CRBT then they activated MISSED CALL ALERT service ..

    i want to stop this services because. they have given a no and and said that u have to write unsub and send that message to that no..when i trying to send that message 'message not sent try again later' MSG is coming.i have tried it almost 40 times...customer care number is always busy... even I CAN'T CHECK MY BALANCE, my number 9770021357
    please help me..
    Hi,

    We hope that we were able to assist you with your concern to your satisfaction. For further assistance, you may also write to us at Reliance Mobile - Customer Care | Facebook.

    Regards,

    RCOMcare

  2. #17
    Unregistered Guest

    Default Complaint against Relaince GSM Services

    Hi Sir/Madam,

    My number is 7676875480,from last 1 months every other day my balance got deducted without my permission from reliance.Even i complaint this to their customer care executive,but i didn't get any positive response from there side.Today only i complaint and they didn't gave me any information.They are activating services from their side and download wallpapers without my permission from my no,and as a result my balance got deducted.Hi,

    Today again my balance got deducted and when I talked to your executive he is again saying that i have downloaded some kareena wall paper and have used R-world.I haven't do any of these thing.And the way of your executive is really very bad.And he directly told me that if you have problem with reliance then you can stop your service from reliance.Is this the way to handle customer complaints.

    I am complaining you from last 1 month and I am not getting any positive response from your side.Reliance is the worst service I have ever experienced in my life.

    I am fed up of all this .

    Take some strict action against my complaint.

    Many Thanks,
    Anuja Shrivastava

  3. #18
    RCOMcare is online now Senior Member
    Join Date
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    Quote Originally Posted by rashmi2181 View Post
    Sir/Madam

    I have been using last 3 years this Reliance number 09861399106. I make a profile in Reliance website, I found that the number is not registered under my name, it register the name of Sibaram Panda. I called customer care, and told him about this problem they said contact Reliance Center, I went to Reliance Customer Care Center they refused to help and transfer the number in my name Rashmi Ranjan Sethy.

    I would there for request you to kindly register the mobile number bearing 9861399106 in my name as per the document submitted earlier.

    Rashmi Ranjan Sethy
    Reliance Number: 09861399106

    Hi Rashmi,

    We hope that we were able to assist you with your concern to your satisfaction. For further assistance, you may also write to us at Reliance Mobile - Customer Care | Facebook.

    Regards,

    RCOMcare

  4. #19
    preety18aug is offline Junior Member
    Join Date
    Sep 2011
    Posts
    1

    Default deactivation of miss call alert

    Sir,
    I am using reliance GSM(smart) service ....
    They activated MISSED CALL ALERT service ..

    i want to stop this service bt when I send sms to unsubscribe , I got msg that ur msg is being processed bt they didn’t yet deactivated d missed call alert..plz deactivate this servise on my num.I tried customer care num also bt it is always busy... please help me..

  5. #20
    RCOMcare is online now Senior Member
    Join Date
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    Default

    Quote Originally Posted by preety18aug View Post
    Sir,
    I am using reliance GSM(smart) service ....
    They activated MISSED CALL ALERT service ..

    i want to stop this service bt when I send sms to unsubscribe , I got msg that ur msg is being processed bt they didn’t yet deactivated d missed call alert..plz deactivate this servise on my num.I tried customer care num also bt it is always busy... please help me..
    Hi Preety,

    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

    You may write to us at http://on.fb.me/fzplqp with all the details.

    Regards,

    RCOMcare

  6. #21
    Unregistered Guest

    Thumbs down Deduct balance without permission

    Sir/mam
    mai apkismart number ka customer hu..
    R pichle kuch dino se mera balance kata ja rha hai sms pack bol bol kr
    ek hi month mei mera kam se kam 1oo se jayada bal kat chuke hai..
    Custoner care pe to khbhi baat hoti nai.....
    Etni bekar sevice aj tk nai dekhi maine......

    Mjhe ya to mera balance refund kr di jiye varna mai no.change kr rhi hu r sbko apki es bekar sevice k baare mei bataunga taki log meri tarah pareshan ho
    my no.9770743508

  7. #22
    Unregistered Guest

    Angry network issues

    hello
    i am from sukhliya indore near vijay nagar
    and my problem is that i am having too much network issues
    cant talk to anyone properly.
    There is no network bar on the phone,then i have to search for it
    and in some certain areas i do get low network
    please resolve this coz i like to stay with realiance telecom
    bt if this problem wont get solve i have to move to other operators.

 

 

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