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Reliance GSM mobile connection ( recharge but no balance )

This is a discussion on Reliance GSM mobile connection ( recharge but no balance ) within the Mobile Services forums, part of the Mobile category; I recharged my friend`s reliance mobile through internet from my account .Greater than 50 was valid 51 was an offer ...

  1. #1
    jayakrishnan is offline Junior Member
    Join Date
    Jan 2011
    Posts
    1

    Angry Reliance GSM mobile connection ( recharge but no balance )

    I recharged my friend`s reliance mobile through internet from my account .Greater than 50 was valid 51 was an offer since i needed only a normal recharge i recharged with 52 . but only 1 ps was credited . When i talked with customer care they told me that any recharge not in there adds will take by reliance and customer will loose his money .Due to the lack of money in my account i recharged with 52 .But reliance actual did a massive robbery.

    pls help me my number is 8893778074 ... and i recharged to 08431245434 this number

  2. #2
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    Quote Originally Posted by jayakrishnan View Post
    I recharged my friend`s reliance mobile through internet from my account .Greater than 50 was valid 51 was an offer since i needed only a normal recharge i recharged with 52 . but only 1 ps was credited . When i talked with customer care they told me that any recharge not in there adds will take by reliance and customer will loose his money .Due to the lack of money in my account i recharged with 52 .But reliance actual did a massive robbery.

    pls help me my number is 8893778074 ... and i recharged to 08431245434 this number
    Hi Jayakrishnan,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

    Regards,

    RCOMcare

  3. #3
    Unregistered Guest

    Default Same Problem with me... [My no. 9590138309]

    I tried to recharge by 50...
    but by mistake... I did it as 52

  4. #4
    swapnajyoti is offline Junior Member
    Join Date
    Nov 2010
    Posts
    16

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    Now that MNP is available, I advise all the customers to PORT OUT From Reliance and teach them a lesson.
    Just send an SMS to 1900 with text
    PORT yourphonenumber
    and contact any other telecom company (preferably BSNL)...

  5. #5
    Unregistered Guest

    Angry 51 rechg

    Today i got a msg from reliance saying double talk time dhamaka .. rechg wid 51 and get 51 full tt and 51 local mins. benefit valid for 3 days ..
    as in every other connection , Full tt means balance in main account. i had to use this balance for my smsdd plan .. but this promo talktime is of no use to me because i don't do much calls .. n i wont be able to spend even 10 rs in 3 days ... reliance is cheating the costumers ..

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