Dear Ananda Raja,

I have read your complaint & feel very sad that still many people defrauded by Airtel.Many people who are my friends,relatives & even myself face the same thing from airtel prepaid in Kolkata.They are deducting money illegally & even confirm that service or subscription is not activaed by you but after that finally you will not get any resolution from them neither wrongly deducted money nor co-operation.

I don't understand how they (airtel) do this day after day without facing any problem/protest ? What they think about themself ? are they only mobile service provider in India ? They do anything with normal people ? Is our money easy or black money ? Airtel should know 1 thing that they are exist only because we do, we use them for our purposes, if we stop to use airtel then they will useless.

If this thread read by TRAI people then I would request them that please do some immediate action against these fraudulent activities of airtel.Also request to consumer court's member that please take some necessary legal step against these fraudulent activities.

Regards,
Priyam

Dear Ananda ,

This is to inform you that your concern listed 20 Jan. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear A.Ananda Raja,

I would like to inform you that your concern listed 20 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Rakesh,

Thanks for contacting me but there is no use.i got call from Airtel (9971110802) they told me we are debiting ur account towards Hello tunes, for that reason only we are debiting weekly once.I told them to call my no and asked whether u are any hello tunes ?, they said "NO" it shows message of Airtel makes customer fraud even also i made complaint very clearly u are debiting every day.

they said sorry sir we will reimburse your debited amount with in 48 hours but no issue still debiting........,

if the problem not solved reply me frankly Don't call and give wrong commitment

Regards,
A.Ananda Raja,
9894120515

I activate 2rs internet pack daily n get 20mb internet usage free. . But when i download songs, videos etc, i see that my balance is gettin deducted but my internet balance wil b stil 19 or 18mb. . . This has happened to me many times. . I recharge my cell for rs.30always n after i download anythin, always my balance reduces to 0.08rs . . . Sometimes it come voice cost:rs.9 though i don do anythin in my mobile. . And also i dont knw hw to contact n spk to the customer care. . . its so sad tat airtel is nt givin proper service to its customers. .

Namaste Sahana ,

This is to inform you that your concern listed 18 Jan 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com

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Namaste (Sahana),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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