This is a discussion on deduction of charges from my Airtel prepaid for various VAS. within the Mobile Services forums, part of the Mobile category; I am complaining here as m on roaming right now and couldn't find airtels email id. My Airtel prepaid no ...
Junior Member
deduction of charges from my Airtel prepaid for various VAS.
I am complaining here as m on roaming right now and couldn't find airtels email id.
My Airtel prepaid no is 8853704420 uttAr pradesh. There has been a continuous deduction of charges from my account for services that I have never applied for. Today rs.20 was deducted for some tadka live. I had complained about this earlier as well on customer care no. And rs.30 were refunded to me at that time. I want a refund of rs.20 for today deduction and a permanent solution for this prblm. Need help...
Senior Member
Dear Customer (lalitks.1984),
This is to inform you that your concern listed 15 Jan 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
Senior Member
Dear Customer (lalitks.1984),
I would like to inform you that your concern listed 15 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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Junior Member
If it has been resolved , what exactly has been done? I haven't got back my money. Can't call customer care as m on roaming these days .
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