Originally Posted by Unregistered

I am with Reliance Mobile since 2003. Number is 9324962332. Registered for dnd and have taken a jodi offer. I was promised free calls form my existing number to the new gsm number 7666820108. I complained about the charge and I was promised that the problem would be rectified. I have not recieved any advice about the same. I keep recieveing pesky call and messages making offers. I have complained about this several times and the problem has not stopped.
On 3rd December 2010, I met with a road accident near Chiplun, injuring my foot badly and had to stay in a hotel for the night. There I discovered that my outgoing call on my local number were disabled. The recorded message told me that my phone was now prepaid and I needed to have it chraged. I called my wife and asked her to charge with Rs 100. I was still not able to make the outgoing calls. I was later informed that I needed to pay Rs. 50 first to reactivate the facility and only then I'd be able to use the phone. I had taken a new connection in Bangalore and was asked if I would like to disable the phone for three months that I'd be in Bangalore, to which I agreed so I could save on the monthly rental. I was told I could do it easily. I

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare