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Airtel again deducted my balance.

This is a discussion on Airtel again deducted my balance. within the Mobile Services forums, part of the Mobile category; hello sir yesterday at evening 7.30 am i hd got 3 message about my balance diduction for some game download ...

  1. #1
    Unregistered Guest

    Unhappy Airtel again deducted my balance.

    hello sir
    yesterday at evening 7.30 am i hd got 3 message about my balance diduction for some game download and some tadka live pack,when i called customer care they said me tha this is due to my purchasing of dartsNdolls game which i never purched. Now when i switched on my phone today i had recived 1 more message that i have downloaded same game an got again charged d same.sir please help me out either this airtel will be again to their carelessnes and my account will get charged again and again,my phone no. Is 9199997889 and i am from patna.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer(9199997889),

    This is to inform you that your concern listed 15 Jan 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  3. #3
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    Dear Customer (9199997889 ),

    I would like to inform you that your concern listed 15 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  4. #4
    Unregistered Guest

    Default Unwanted balance deduction in my prepaid

    My airtel number is 9503685871. I am using airtel prepaid since 2 years. airtel has done airtelnews unwanted balance deduction from many days in my prepaid. They activating airtelnews and other services without my consent. my prepaid already registered in DND. i have not sent any request abt any services. i have called many time customer care and visited airtel gallery and also given complaint on ur website on 18-04-2012 ( ref no.PR041800134 ) . but till date problem not solved and no refund given to me.

    pl do the needful.

  5. #5
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer (9503685871),

    This is to inform you that your concern listed 08 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  6. #6
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    Dear Customer (9503685871),

    We would like to inform you that your concern listed 08 May 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  7. #7
    Unregistered Guest

    Default deduct my balance 1ce around 500rs nd nw 30rs

    with no reason service has been activated on my no. stupidness showing such a big company.
    Service name expert advice , airtel need expert advice to run company and the customer care service is just a fake service they r saying if u wana tlk to our customer care press 1 nd after that thanks for calling airtel from 2 days they are doing this foolishness...

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