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Airtel- Issue

This is a discussion on Airtel- Issue within the Mobile Services forums, part of the Mobile category; My postpaid no. 7738107779. I have exhausted by complaining with regards to my settlement of my post paid acccount . ...

  1. #1
    Pankajgupta is offline Junior Member
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    Default Airtel- Issue

    My postpaid no. 7738107779.
    I have exhausted by complaining with regards to my settlement of my post paid acccount . collection agency by the name of RMS solution called me with regards to outstanding, agent called Sneha on 22/10/2010 gave me a settlement figure which i agreed to pay and collection boy Titan Shah came and took a check of settlement figure. and gave me a ordinary receipt (On Back he writes " Full And Final Settlement) which is not full and final receipt. and then few days later airtel legal dept sends me a letter asking me to pay further outstanding. then i called upMiss.Dipti Gangurde on Mobile No.9930289429 She says there is nothing she can do and not ready to listen the issue and warned about Borivali court. i called many times but she never picks up the phone. all i need is my full and final settlement letter. Otherwise I'll Case.

    Please Solve the issue sooner

    Thanks in Advance
    Deepak
    9769955613

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is online now Senior Member
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    Dear Deepak,

    This is to inform you that your concern listed 13 Jan 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  3. #3
    Airtel_Presence's Avatar
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    Dear Deepak,

    I would like to inform you that your concern listed 13 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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