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Recharged but did't get service

This is a discussion on Recharged but did't get service within the Mobile Services forums, part of the Mobile category; Hi, I have reliance CDMA prepaid mobile and my number is 9312302383. I recharged for Rs. 79 for night free ...

  1. #1
    Unregistered Guest

    Angry Recharged but did't get service

    Hi,
    I have reliance CDMA prepaid mobile and my number is 9312302383. I recharged for Rs. 79 for night free calling (reliance to Reliance). But when I used it my balance get deducted against it. I have sent many complaints at customercare@relianceada.com but did not get any solution from there. Before that also they used to activate services which I have never asked for and start deducting money. i called up many times at their customer care number *369 but every time they said the system is not working so you call later.
    I am irritated with their service. Please look in to the matter.

    Thanks,

    Manoj Gilra
    +919999234048

  2. #2
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    Quote Originally Posted by Unregistered View Post
    Hi,
    I have reliance CDMA prepaid mobile and my number is 9312302383. I recharged for Rs. 79 for night free calling (reliance to Reliance). But when I used it my balance get deducted against it. I have sent many complaints at customercare@relianceada.com but did not get any solution from there. Before that also they used to activate services which I have never asked for and start deducting money. i called up many times at their customer care number *369 but every time they said the system is not working so you call later.
    I am irritated with their service. Please look in to the matter.

    Thanks,

    Manoj Gilra
    +919999234048
    Hi Manoj,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

    Regards,

    RCOMcare

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