To,
E-Care Customer Care,
Reliance Net connect.


Subject: Replacement of Reliance internet Data card to Net connect Broadband (USB).
Respected Sir/Madam,
This is to bring you concern that I am a user of reliance internet data card but since I have bought a new laptop which does not have the slot for data card henceforth I went to my nearest Reliance Web World for exchanging it so that I can further use it but as the customer help desk officer informed me that I have to purchase a new Net connect Broadband (USB) worth Rs.3000/-approx which was not feasible for me as I had already paid Rs.6000/- while purchasing the Data Card.
Therefore considering my problem I request to please take specific actions for replacement of the Reliance Data Card to Net connect Broadband without any charges as it is not a fault from my side, it is the case of technological up gradation which your company needs to be consider for serving the existing customers satisfactorily. Thanking you.
Details of the existing Data Card:-
Tel.No.9371977310
Billing A/c No.: 2299487490
Customer Name: Anurodh Agnihotri
Address: 405, Guruwar Peth, Gauri Ali, Pune-411042 Maharashtra
Contact Details: 09871299890
Reliance Web World Visited:-
Location: Pune

Address:-1358 A, Shukrawar Peth, Bajirao Road, Natu Baug, Pune – 411002

Yours Faithfully,
Anurodh Agnihotri
Copy To:-
1) Reliance E-Care - Customer Care Netconnect helpdesk
datacard.support@relianceada.com
netconnect.broadband@relianceada.com
2) Indian Consumer Complaint Forum
ConsumerComplaints.in
3) Consumercourt.in
:D:D