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complain against custmer care executive

This is a discussion on complain against custmer care executive within the Mobile Services forums, part of the Mobile category; My name is shashi kant ojha.i am having a reliance CDMA cell conection(NO:+919371751273). now my balance is getting deducted becouse ...

  1. #1
    Unregistered Guest

    Default complain against custmer care executive

    My name is shashi kant ojha.i am having a reliance CDMA cell conection(NO:+919371751273). now my balance is getting deducted becouse of activated hello tune which i have never activated.also i have recharged with Rs:69 but not able to avail the benefits and when i am trying to get a proper solution or information by the customer care executive they are not providing it infact speacking so rudly .Ms Tarunum(executive) ,Mr Subramanium naidu(escalation desk),Mr tabir has spoken so rudly infact Ms Tarunum has asked me to complain to the senior about her. now i cant understand what to do to avail the services. they have given me a complain no:144121584.what to do with this no. if they are not providing the perfect solution.if sombody is leastining PLEASE do something.


    SASHI KANT OJHA
    +919371751273
    +918888409102

  2. #2
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    Quote Originally Posted by Unregistered View Post
    My name is shashi kant ojha.i am having a reliance CDMA cell conection(NO:+919371751273). now my balance is getting deducted becouse of activated hello tune which i have never activated.also i have recharged with Rs:69 but not able to avail the benefits and when i am trying to get a proper solution or information by the customer care executive they are not providing it infact speacking so rudly .Ms Tarunum(executive) ,Mr Subramanium naidu(escalation desk),Mr tabir has spoken so rudly infact Ms Tarunum has asked me to complain to the senior about her. now i cant understand what to do to avail the services. they have given me a complain no:144121584.what to do with this no. if they are not providing the perfect solution.if sombody is leastining PLEASE do something.


    SASHI KANT OJHA
    +919371751273
    +918888409102
    Hi Sashi,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

    Regards,

    RCOMcare

  3. #3
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    Quote Originally Posted by Unregistered View Post
    My name is shashi kant ojha.i am having a reliance CDMA cell conection(NO:+919371751273). now my balance is getting deducted becouse of activated hello tune which i have never activated.also i have recharged with Rs:69 but not able to avail the benefits and when i am trying to get a proper solution or information by the customer care executive they are not providing it infact speacking so rudly .Ms Tarunum(executive) ,Mr Subramanium naidu(escalation desk),Mr tabir has spoken so rudly infact Ms Tarunum has asked me to complain to the senior about her. now i cant understand what to do to avail the services. they have given me a complain no:144121584.what to do with this no. if they are not providing the perfect solution.if sombody is leastining PLEASE do something.


    SASHI KANT OJHA
    +919371751273
    +918888409102
    Hi Sashi,

    We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com

    Regards,

    RCOMcare

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