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idea cellular prepaid services - not stopping forced subscription & not starting DND

This is a discussion on idea cellular prepaid services - not stopping forced subscription & not starting DND within the Mobile Services forums, part of the Mobile category; My no. is 8975314750 Weekly subscription of Rs.10 has been recovered for last five weeks with the sms from 53030 ...

  1. #1
    Shivaji Ghadge is offline Junior Member
    Join Date
    Dec 2010
    Posts
    1

    Default idea cellular prepaid services - not stopping forced subscription & not starting DND

    My no. is 8975314750
    Weekly subscription of Rs.10 has been recovered for last five weeks with the sms from 53030 every Saturday mourning as " Keyword UNSUB FILMY. Thank you for renewing SMS Filmy Pack.Subscription charges Rs. 10 week and validity 7 days. Deact Toll free number 155223 " My consent was never taken for starting the subscription as well as its renewal. I requested customer care representative several times on 12345 - 19 to stop the subscription, but in vain.On earlier occasions the subscriptions were stopped. Now, it seems that the customer care representative has firmly determined to continue the subscription.Necessary efforts were made on 155223 to get unsubscribed with no results. Secondly, the SMS was sent as START DND on 1909 several times with the receipt of reply SMS as " Your request has been registered. A unique reference number will be sent you within a few hours " The reference number was never received. Kindly help me to get rid of the forced subscription as well as the pesky/unsolicited calls & SMS.

    With regards,
    Shivaji Ghadge

  2. #2
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    969

    Default

    Quote Originally Posted by Shivaji Ghadge View Post
    My no. is 8975314750
    Weekly subscription of Rs.10 has been recovered for last five weeks with the sms from 53030 every Saturday mourning as " Keyword UNSUB FILMY. Thank you for renewing SMS Filmy Pack.Subscription charges Rs. 10 week and validity 7 days. Deact Toll free number 155223 " My consent was never taken for starting the subscription as well as its renewal. I requested customer care representative several times on 12345 - 19 to stop the subscription, but in vain.On earlier occasions the subscriptions were stopped. Now, it seems that the customer care representative has firmly determined to continue the subscription.Necessary efforts were made on 155223 to get unsubscribed with no results. Secondly, the SMS was sent as START DND on 1909 several times with the receipt of reply SMS as " Your request has been registered. A unique reference number will be sent you within a few hours " The reference number was never received. Kindly help me to get rid of the forced subscription as well as the pesky/unsolicited calls & SMS.

    With regards,
    Shivaji Ghadge

    Dear Dir,

    We regret to inform you that we are unable to locate the balance deduction for your mobile number.We request you to confirm the date of deduction for further assistance. We also wish to inform you that after registering for Do Not Disturb service, the barring of calls and promotional messages would take a maximum period of 45 days.For further assistance kindly get in touch with our Customer care centre -details updated on Idea website. !DEA - An !dea can change your life....

    Regards,
    Ideacellular

  3. #3
    deepalipatil76@yahoo.com Guest

    Default QBEc3s

    My no. is 9552390719
    Weekly subscription of Rs.10 has been recovered for last five weeks with the sms from 53030 every Saturday mourning as " Keyword UNSUB FILMY. Thank you for renewing SMS Filmy Pack.Subscription charges Rs. 10 week and validity 7 days. Deact Toll free number 155223 " My consent was never taken for starting the subscription as well as its renewal. I requested customer care representative several times on 12345 - 19 to stop the subscription, but in vain.On earlier occasions the subscriptions were stopped. Now, it seems that the customer care representative has firmly determined to continue the subscription.Necessary efforts were made on 155223 to get unsubscribed with no results. Secondly, the SMS was sent as START DND on 1909 several times with the receipt of reply SMS as " Your request has been registered. A unique reference number will be sent you within a few hours " The reference number was never received. Kindly help me to get rid of the forced subscription as well as the pesky/unsolicited calls & SMS.

  4. #4
    Unregistered Guest

    Unhappy Unable to deactivate service from idea cellular

    Hello Sir,
    My mobile number is 9904664050.

    I am not able to deactivate service of GMS30(For Games). I have tried with their 155223 toll free number & also with Customercare service. But both were failed.

    Instead of helping me in unsubscribing, the customer care executive keep saying that i don't have any active service.
    But still my balance get deducted every day with 3 Rs. per day or 30 Rs. per month.

    please help me in this matter.

    Thank You.

  5. #5
    dragonzdude Guest

    Angry

    HEY, i am not satisfied with this services by idea UNSUB FILMY what the damn service i did not even try to activate but the idea cellular activated on its own this is the kind of services they provide ? i need a solution i tried to call 155223 but it didn't even worked so if any body got a solution please inform me as soon as possible please my phone number is 8108500506

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